Server Assistant - The National

Responsibilities

• Assists Servers and Hosts in properly serving food and beverages when requested.
• Responsible for water service and maintenance of water levels throughout the meal.
• Clears, cleans and resets tables with service wares in keeping with company and proper sanitation standards to ensure they are ready for the next guest.
• Transports dirty tableware from the dining room to the dish drop area and sorts accordingly.
• Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Wipes down booths and chairs. Moves tables and chairs and clean floors as necessary.
• Folds napkins, polishes silver, and replenishes condiments.
• Maintains an organized and fully stocked side-stand within each shift.
• Ensures the dining room, waiting and service area are clean, stocked and visually appealing.
• Responds immediately and graciously to guest service issues and reports the situation to the appropriate Server or Manager on Duty.
• Maintains an acceptable appearance for station and surrounding area.
• Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.

Qualifications

• Growing knowledge of the restaurant’s menu, ingredients and cooking techniques.
• Knowledge of all glassware types.
• Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
• Knowledgeable of basic sanitation.
• Knowledgeable of computer operations and ordering procedures.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.
• Ability to maintain excellent attendance and punctuality.