Server Assistant/Runner (Hypsi)

About the role

Hypsi Restaurant seeks an enthusiastic Restaurant Server to join the team! You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.

Located in the heart of Houston Heights, Hypsi is a full‑service Italian restaurant and lounge offering an elevated escape with aperitivo‑style cocktails and house‑made pasta. Highlights include a roving tableside mozzarella cart, lumache alla vodka, squid ink radiatori, Duroc pork Milanese, and pistachio pie, along with sun‑drenched patios, al fresco dining, and lively conversation.

Responsibilities

• Adhere to dress code policies during shift.
• Perform serving, cleaning, and stocking duties to facilitate customer service.
• Respond immediately to guest comments and concerns; inform supervisor and assist with corrective measures.
• Maintain adequate supplies of clean linens, silverware, glassware, dishes, and trays.
• Ensure beverage and ice dispensers, cabinets, and serving areas are stocked.
• Replenish food and equipment at service bars and satellite stations.
• Stock refrigerating units with wines and bottled beer; replace empty beer kegs.
• Set tables with clean linens, condiments, and other supplies.
• Scrape and stack dirty dishes; transport dishes and tableware to the kitchen for cleaning.
• Clean tables, counters, shelves, walls, furniture, and equipment; mop and vacuum floors.
• Wash glasses and other serving equipment at bars.
• Clean up spilled food, drink, broken dishes, and remove empty bottles and trash.
• Serve ice water, coffee, and standard appetizers (e.g., bread/butter or chips/salsa) to patrons.
• Maintain open communication with all departments and upper management via email, logbooks, meetings, etc., to ensure hotel needs are met.
• Maintain a high level of cleanliness and safety in the work area.
• Ensure all equipment is maintained in good, safe working condition.
• Stay aware of safety issues throughout the property and follow OSHA requirements.
• Attend relevant meetings.
• Adhere to all operational standards, policies, procedures, manuals, training material, memos, and verbal instructions.
• Perform additional functions as needed to exceed customer expectations, based on fluctuating demands.
• Perform other tasks and duties as directed; responsibilities and job descriptions are subject to review and revision.

Qualifications

• A true desire to satisfy the needs of others in a fast‑paced environment.
• Refined verbal and written communication skills.
• A desire to exceed guest expectations.
• Ability to lift or carry up to 50 lb.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with company match.
• Complimentary and discounted nights; friends & family room rates.
• Free parking.
• Generous paid time off.
• Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription.
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more.