Server Assistant - Lodge - Revelry

About the role

Join the team at Hershey Lodge, an award-winning resort known for being warm, welcoming, and distinctly Hershey. With 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. Hershey Entertainment & Resorts Company (HE&R) operates properties including Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, and various restaurants. Our team members uphold the legacy of Milton S. Hershey while living by the company’s Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others.

HE&R is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and supports Milton Hershey School’s mission.

Responsibilities

• Assisting servers*
• Learning and executing all operations of the espresso machine and crafting Stacks-specific cocktails and mocktails
• Restocking all dining and service areas*
• Clearing and resetting tables*
• Completing daily and weekly cleaning sheets*
• Pouring coffee and water when required; ensuring condiments are amply supplied on guest tables prior to seating*
• Forwarding guest concerns to the applicable wait staff or supervisor
• Accomplishing other duties as assigned

*Essential functions of this job.

Requirements

• Must be 18 years of age or older
• Must be able to work long hours and overtime, including weekends and holidays, based on union seniority
• Shifts include 6:30 AM–3:00 PM
• Must be able to work on one’s feet for long periods of time
• Must be able to stoop, bend, push, and lift up to 40 pounds
• Must work in a clean, efficient, and orderly manner
• This is a union position; schedule will be based on union seniority
• Candidates must be available for evening and weekend hours

Skills

• Ability to work in an organized and efficient manner
• Ability to work with limited supervision
• Effective communication with co-workers and guests
• Clean and professional image
• Bartending and/or barista experience is a plus

Benefits

• FREE admission to Hersheypark upon receiving Employee ID
• Discounts on various services and products
• Medical, dental, and vision coverage beginning the first day of the next month after hire
• 401K contribution
• Paid time off