Server Assistant Hawks Peak

About the role

The Server Assistant – Hawks Peak plays a key role in creating a seamless and engaging guest experience by supporting servers, maintaining cleanliness, and ensuring tables are guest-ready at all times. Working in a fast-paced, high-energy environment, this position helps ensure smooth service flow and venue readiness through teamwork, attention to detail, and consistent execution of service standards.

Responsibilities

• Guest Support & Table Readiness: Promptly clear and reset tables to maintain a clean and inviting dining environment. Assist in greeting and seating guests when needed, providing friendly and attentive service.
• Service Flow Assistance: Support servers by delivering food and beverages to tables and responding to guest needs in real-time. Refill water and non-alcoholic beverages as needed throughout the guest’s visit.
• Cleanliness & Sanitation: Maintain cleanliness in all guest-facing and service areas, including floors, wait stations, and table zones. Follow food safety and sanitation standards during table clearing and resetting procedures.
• Stocking & Venue Readiness: Restock supplies such as napkins, glassware, condiments, and utensils to ensure servers have the tools needed to provide efficient service. Assist in maintaining the cleanliness and organization of back-of-house and storage areas.
• Team Collaboration: Communicate and coordinate with servers, bartenders, and kitchen staff to support a consistent guest experience. Participate in pre-shift meetings and maintain an enthusiastic, can-do attitude throughout each shift.
• Other Duties as Assigned: Perform additional responsibilities and assist in special assignments as directed by leadership to support overall operations.

Requirements

• Education and Experience: Six (6) months of guest service or hospitality experience preferred.

Skills

• Guest-Focused Mindset: Friendly, proactive, and attentive to guest needs.
• Team Player: Willing to assist wherever needed to support service flow and guest satisfaction.
• Communication: Able to communicate clearly and respectfully with team members and guests.
• Attention to Detail: Maintains cleanliness and order to support the guest experience and health standards.

Preferred Education and Experience

• Experience in a high-volume restaurant, bar, or casino environment.
• Interest in food and beverage operations with a desire to grow within hospitality.

Benefits

• Competitive Pay: Starting salary range of $20.86/hr. - $21.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage (for full-time employees): 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

Pay

Pay Rate: $20.86/hr. (depending on experience)

Schedule

Shift: Varies, weekends required

Position Type: Part-time, non-exempt