Server Assistant/Food Runner - Georgian Rooms - Full Time

Basic Job Function

Aid in food and beverage service to ensure an exceptional guest experience. Promote Sea Island's legacy of warm, genuine hospitality while adhering to all policies and procedures.

Minimum Requirements

• Previous service experience in luxury settings preferred
• Must be at least 18 years old for alcohol service (Georgia law)
• TIPS certification preferred
• Understanding of Forbes 5-Star dining standards preferred
• Familiarity with restaurant POS system preferred
• Excellent communication skills required
• Positive attitude and ability to work with various personalities
• Detail-oriented and adaptable to fast-paced environments
• Flexible to work days, early mornings, evenings, weekends, and holidays
• Ability to maintain Sea Island's standards and address guest concerns

Tasks/Responsibilities

• Maintain a passing score on food and beverage tests
• Ensure cleanliness of all areas including counters, sinks, utensils, shelves, and storerooms
• Relocate and arrange restaurant furnishings and equipment as directed
• Greet tables and provide bread service
• Re-stock service areas including beverage stations
• Communicate with servers and kitchen staff about guest needs and special requests
• Assist kitchen and service staff with side work and food delivery
• Perform Expeditor duties as necessary
• Correctly position plates and ensure smooth dining experiences
• Learn guest names and recognize regular patrons
• Answer guests' questions about Sea Island's services, activities, and attractions
• Complete Guest Problem Resolution forms and follow up on issues
• Maintain cleanliness and organization in work areas
• Uphold appropriate quality and timing standards
• Report equipment problems, safety hazards, and unsafe practices to supervisor
• Attend scheduled meetings and suggest improvements
• Willing and timely execution of other duties as assigned

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull, and walk for prolonged periods
• Exposure to sun, heat, cold, wind, rain, and higher noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull, and push up to 50 lbs repeatedly
• Read, write, and communicate effectively in English
• May be exposed to mechanical, electrical, chemical, and fume hazards
• Compliance with Company Resort Professional Image Policy