Server Assistant
About the Role
Become the backbone of our dining experience as a Server Assistant, where your attentiveness and teamwork will elevate every guest's visit. Supporting our service team, you'll ensure smooth operations, anticipate needs, and create memorable moments for patrons, leaving a lasting impression of exceptional hospitality.
Responsibilities
- Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
- Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
- Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.
- Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
- Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.
Requirements
- Minimum of one year experience in the foodservice/hospitality industry.
- Good knowledge of food and wine.
- Experience at a luxury hospitality property preferred.
- Must be of minimum age to serve alcohol.
- Superior professional appearance and manner, good character to work in a fast-paced team.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
About the Company
The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city’s social hub and a vibrant, historic gem. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine, and Parlor Room.
Dining options include The Dining Room at the Vanderbilt, featuring a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
The Friedkin Group, a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports, owns Auberge Collection. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.