Server Assistant

About the role

Server Assistants collaborate with front of house staff in providing quality food and beverage service to guests, according to hotel specifications in a courteous and efficient manner. This role assists with maintaining the cleanliness of tables and service areas while being aware of guest presence and needs.

Responsibilities

• Maintain knowledge of table/seat/station numbers, room capacity and proper table set-up.
• Assist Servers and Bartenders with beverage and bread service, ensuring all tables are greeted and watered in a timely fashion and per property standards.
• Remove and transport soiled wares from tables to the dishwashing area.
• Clean and reset tables after guests depart in accordance with departmental procedures and seasonal requirements.
• Monitor and maintain cleanliness of assigned tables and service areas.
• Anticipate guests needs and respond promptly and acknowledge all guests.
• Be familiar with all hotel services and local attractions to respond to guest inquiries accurately.
• Restock wait station throughout shift and based on business volumes.
• Clean coffee machine and other beverage equipment as assigned to the established standards.
• Complete all assigned side opening and closing duties.
• Maintain complete and comply with all departmental policies/service procedures.

Requirements

• 6 months experience in customer or food service preferred.
• Necessary State/Property required certifications for food and alcohol service.
• Valid drivers license.

Skills

• Anticipatory service and understanding of guests needs.
• Strong organization skills, attention to detail and ability to multi-task.
• Ability to regularly lift and/or move up to 40 lbs.
• Ability to stand for long periods of time and move frequently from area to area.

Pay

Hourly

Schedule

Not specified