Server Assistant

About the role

The Server Assistant plays a key support role in the seamless execution of service, maintaining the flow and rhythm of the dining room. In this role, you will be responsible for building and resetting tables, marking flatware and glassware, running and clearing courses, maintaining water and beverage service, and ensuring the Lead Servers are consistently supported.

Responsibilities

• Assist with dining room setup prior to service, including but not limited to: linens, glassware, silverware, and tabletop details, fans/heaters and other equipment
• Maintain the cleanliness of the interior/exterior of guest areas
• Maintain water service and refill beverages promptly and discreetly
• Deliver and clear food courses in coordination with the Captain and kitchen within FORBES 5-star service
• Accurately mark tables with appropriate flatware and glassware prior to each course
• Maintain clean and organized service stations and sidework areas throughout the shift
• Reset and flip tables post-departure with attention to detail and speed
• Support Captains with guest needs and respond quickly to requests during service
• Break down and close dining room post-service, including but not limited to polishing, organizing, and restocking service tools, fans/heaters

Requirements

• 3+ years experience in serving in casual, upscale restaurants OR 2+ years experience as a back waiter in a Forbes 5-star or Michelin restaurants
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• Strong work ethic, willingness to learn, and attention to detail are essential
• Valid Food Handler’s Card
• Clear and calm verbal communication
• Solution-oriented, skilled at proactively identifying service challenges and supporting servers to ensure flawless fine dining experiences
• Ability to work quickly in a high-paced, physically and mentally demanding environment

Qualifications

• Strong sense of urgency, organization, and situational awareness, with the ability to work efficiently in a fast-paced, team-oriented environment
• Know proper table settings, course progression, and stemware
• Communicate clearly with the service team
• Maintain a discreet, polished presence in the dining room

Pay

Pay Rate: $19.50 - $22.00 an hour. Final compensation will be dependent upon skills & experience.

Benefits

• Thrive Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos

Additional Information

• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world
• Making a Difference: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities