Server Assistant
Four Seasons · Santa Fe, NM · Yesterday
On-siteCustomer Service$11.47/hrFull-time
About the role
Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences through genuine heart and world-class employee experience. The Resort in Santa Fe offers a unique setting surrounded by rugged beauty, with a focus on creating memorable moments for guests, residents, and partners.
Responsibilities
- Welcome guests warmly and provide water, bread, and butter service
- Anticipate guest needs, assess satisfaction, and respond promptly and professionally to requests or concerns
- Stock and replenish linens, china, glassware, silverware, and service products to support efficient restaurant operations
- Assist with the preparation and service of select food and beverage items, including toast, soups, and beverages
- Set up, maintain, break down, and clean buffet displays and food stations to ensure presentation and cleanliness standards are met
- Maintain a clean, organized, and safe work environment while adhering to all health, safety, and sanitation standards
- Deliver exceptional service that reflects Four Seasons' commitment to luxury hospitality and personalized guest experiences
Requirements
- Current New Mexico Alcohol Serve and Food Handler certifications
- 1+ years of experience as a food runner or restaurant service work
- Flexible schedule- availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 30lbs
- Fluency in English: ability to accurately read food tickets and communicate orders
Qualifications
- Genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests
- Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
- Collaborative team player who actively supports and encourages colleagues to achieve shared success
Skills
- Strong communication skills
- Attention to detail
- Customer service orientation
- Teamwork and collaboration
Benefits
- Free and discounted stays at 135 Four Seasons locations worldwide
- Global growth opportunities
- Food & beverage and spa discounts
- Complimentary employee meals
- Free employee parking
- Comprehensive training & development
- Medical benefits, including parental leave
- 401(k) Retirement Plan
- Paid time off + sick leave pay
- Competitive pay: $11.47 hourly + tips
Pay
- $11.47 hourly + tips
Schedule
- Evenings, weekends, and holidays availability required