Server Assistant
Four Seasons · Philadelphia, PA · Yesterday
On-siteCustomer ServiceFull-time
About the role
The Server Assistant plays an important role in creating exceptional dining experiences by supporting the restaurant service team and anticipating guest needs. This position works closely with Food Servers and restaurant leadership to ensure tables, service stations, and dining areas are maintained to Four Seasons standards while delivering attentive and genuine hospitality.
Responsibilities
- Assist Food Servers by preparing, clearing, and resetting tables efficiently and discreetly.
- Greet guests and provide water, bread, and other service amenities according to service standards.
- Anticipate guest needs and respond promptly to requests and concerns.
- Stock and replenish linens, china, glassware, silverware, and other restaurant supplies.
- Auxiliary in the preparation and delivery of select food and beverage items.
- Set up, maintain, and break down buffet stations and restaurant service areas.
- Maintain cleanliness and organization throughout front- and back-of-house operations.
- Work collaboratively with team members and supervisors to deliver seamless guest experiences.
Requirements
- High school diploma or equivalent experience preferred.
- One year of restaurant, hospitality, food service, or related experience is preferred.
- Strong customer service and interpersonal communication skills.
- Ability to carry and balance serving trays and lift up to 40 pounds.
- Positive attitude, teamwork mindset, and commitment to guest satisfaction.
- Ability to obtain any required food handling or alcohol service certifications required by local regulations.
Qualifications
- Competitive wages and comprehensive benefits package.
- Excellent training, development, and career growth opportunities within Culinary.
- Complimentary room nights at Four Seasons properties worldwide.
- Complimentary meals during shifts.
- Uniforms and dry cleaning provided.
- Discounted Medical, Dental, and Vision coverage.
- Parking and Septa access.
- City Fitness membership.
Skills
- Customer service and interpersonal communication skills.
- Ability to carry and balance serving trays and lift up to 40 pounds.
- Positive attitude, teamwork mindset, and commitment to guest satisfaction.
Benefits
- Complimentary room nights at Four Seasons properties worldwide.
- Complimentary meals during shifts.
- Uniforms and dry cleaning provided.
- Discounted Medical, Dental, and Vision coverage.
- Parking and Septa access.
- City Fitness membership.
Pay
- Competitive wages.
Schedule
- Full-time availability.
- Hours may include mornings, evenings, weekends, and holidays based on business needs.