Server Assistant
Delano Miami Beach · Miami Beach, FL · 1 mo ago
ManagementFull-time
Job Overview
KEY RESPONSIBILITIES
- Clear and reset tables by removing used plates, glassware, and utensils, then wiping and re-setting with clean tableware and condiments.
- Run food and beverages from the kitchen or bar to guests’ tables, ensuring items go to the correct guests.
- Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.
- Greet guests warmly when appropriate and respond to simple requests, such as extra napkins, cutlery, or condiments.
- Alert the server or a supervisor promptly if guests express complaints or special concerns.
Station and cleanliness duties
- Keep server stations stocked with plates, glassware, cutlery, napkins, and other service items to support fast, efficient service.
- Auxiliary cleaning tasks such as polishing glassware and silverware, removing trash, and following opening/closing side work checklists.
Skills and requirements
- Ability to work in a fast-paced environment, carry multiple items, and stay organized during busy service.
- Good communication and teamwork skills, with a professional, guest-focused attitude.
- Maintain cleanliness and organization of service areas, including clearing dishes, wiping/disinfecting tables.
- Set up, restock, and break down service stations, including napkins, menus, condiments, and service supplies.
- Strong customer service and communication skills with a friendly and professional demeanor.
- Ability to multitask in a fast-paced outdoor environment and work well in a team.
- Physically able to carry trays, walk on sand and wet surfaces, and lift around 20–25 lbs as needed.
- Requires flexible availability including weekends, holidays, and peak seasons or resort high periods.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
Additional Information
All your information will be kept confidential according to EEO guidelines.