Server and Network Administrator

Responsibilities

• Provides support for servers and network hardware and software including planning, designing, configuration, maintenance, and troubleshooting.
• Maintains CPSI, eCW, ePD, PACS and other clinical and business systems.
• Acts as a liaison to vendors for technical support.
• Provides routine and urgent system maintenance and repair.
• Serves as an escalation engineer for troubleshooting server and PC issues.
• Maintains CPSI, eCW, ePD, PACS and other clinical and business systems.
• Supports proprietary and industry standard interfaces between clinical equipment, servers, and outside entities.
• Maintains employee and departmental security levels.
• Provides application training to individuals and groups in formal and informal settings.
• Assumes special projects and documents appropriately.
• Provides enterprise wide support for clinical, business, and ancillary applications.
• Provides coverage for helpdesk functions.
• Provides on-call coverage by participating in a rotating schedule (including holidays).
• Provides backup telemedicine technical support.

Qualifications

• Education Required: Bachelor's degree in a technology related field or Associates Degree and/or certification with 3-5 years relevant experience.
• Experience Required: Minimum of three years in a healthcare setting and/or five years of experience in information systems. Project management experience a plus.

Skills

• Advanced computer and technical skills required.
• Ability to educate end users and troubleshoot issues in a collaborative, friendly manner.
• Ability to work with a diverse population of individuals as well as perform as part of a team.
• Experience or an interest in learning the back-end of a system including how to build forms, templates.
• Desire to understand and meet end-user requests and needs.
• Experience running reports including validation of data a plus.
• Ability to train clinical and non-clinical staff on the functionality of software.

Benefits

This is a Full-Time position (PT available). Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs.

Pay

Compensation: $28-33/hour. The posted salary range reflects compensation for candidates with limited experience. An offer may vary based on factors such as experience, education, skills, internal equity, and market data. An offer of employment may be outside of the posted range based on those factors.

Schedule

The position offers a variety of shifts across Full-Time, Part-Time, and Per Diem needs.