Server Analyst
About the role
This role is responsible for assisting with efforts to research, design, implement, and document effective server components and systems to meet customer and strategic goals. Provides support and education related to components to user support team. Works with complex systems and provides translations to business users.
Responsibilities
- Design, develop, and document server systems that enhance user expertise with regards to Information Technology applications and systems.
- Design and prepare instructional manuals, video tutorials, and classroom sessions in support of developed solutions.
- Work with Information Technology staff and customers to analyze and solve business problems using Information Technology server solutions.
- Understand business objectives and problems, identify alternative solutions, perform feasibility studies, cost/benefit analysis and suggest the best course of action.
- Contribute to cross-functional project teams that address customer initiatives or Information Technology infrastructure needs.
- Provide problem resolution of reported server issues reported via Information Technology team members, automated notifications, and Information Technology Request system in compliance with applicable Service Level Agreement.
- Provide support to junior staff members
Qualifications
- Bachelor’s Degree. May consider equivalent work experience in lieu of degree
- 2+ years’ experience in an Information Technology area with expertise gained in one or more areas of server hardware, software, and systems
- Knowledge of server framework (on premise) and virtualization techniques
Who We Are and What We Are All About
Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.
Why Work for Rogers
It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!
About Rogers Corporation
At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.