Server Administrator III

About the role

The Server Administrator and Cloud Administrator positions at First Financial Family are dedicated to the day-to-day administration, maintenance, and optimization of the organization's Microsoft Azure and Microsoft 365 environments. This role involves managing hybrid cloud and on-premises infrastructure, ensuring system reliability, security, and compliance, and collaborating with Cybersecurity and other IT teams to support business operations.

Responsibilities

• Architect, design, and optimize enterprise Windows Server, Azure, and Microsoft 365 environments to meet performance, scalability, security, and availability requirements.
• Establish and govern server, cloud, and hybrid infrastructure standards, baselines, and configuration hardening guidelines.
• Lead hybrid identity architecture and strategy using Microsoft Entra ID, Conditional Access, identity governance, and privileged access management.
• Design and oversee enterprise backup, disaster recovery, and business continuity solutions; validate recovery objectives through testing and review.
• Perform advanced troubleshooting, root cause analysis, and remediation for complex system and infrastructure issues.
• Lead infrastructure automation and infrastructure-as-code initiatives using Terraform, PowerShell, Ansible, or similar tools; define best practices and patterns.
• Partner with Cybersecurity to design, implement, and maintain security controls aligned with regulatory and audit requirements (e.g., FFIEC, SOC, ISO).
• Own infrastructure-related audit responses, including evidence collection, remediation planning, and validation of corrective actions.
• Provide escalation-level support and guidance during major incidents, outages, and high-risk changes.
• Mentor, coach, and provide technical oversight to Server Administrators I and II; support cross-training and skills development.
• Research, evaluate, and recommend emerging technologies, platform enhancements, and modernization initiatives to improve reliability, security, and cost efficiency.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• 6–10+ years of progressively responsible experience in server and cloud administration roles.
• Deep expertise in Windows Server, Active Directory, Azure, and Microsoft 365.
• Strong experience designing secure hybrid and cloud-native architectures.
• Advanced proficiency in scripting, automation, and infrastructure-as-code.
• Prominent ability to lead complex technical initiatives and act as an escalation point.

Qualifications

• Advanced Microsoft certifications (e.g., Azure Solutions Architect Expert, Microsoft Identity and Access Administrator).
• Experience leading infrastructure in regulated financial, healthcare, or critical environments.
• Experience with enterprise monitoring platforms, vulnerability management, and cost optimization programs.