Server Administrator

Responsibilities

• Provide enterprise systems management support including fault analysis, performance tuning, configuration and patch management, and security monitoring for NIPR/SIPR networks.
• Administer Active Directory, System Center, Group Policy, Remote Access, SharePoint, and Clustering Services.
• Manage and maintain file storage systems, including user home directories and organizational shares using VSAN technologies.
• Administer file, print, and application servers; apply OS, application, and security patches as needed.
• Utilize virtualization technologies (e.g., VMware, Hyper-V, vSphere, vCenter) to deploy, manage, and maintain highly available virtual infrastructure.
• Install and support Virtual Desktop Infrastructure (VDI) systems for NIPR/SIPR; provide touch labor and remote troubleshooting support for zero client devices.
• Maintain and troubleshoot Network Attached Storage (NAS), Storage Area Networks (SANs), and virtual appliances.
• Support system backups, recovery processes, and profile redirection in VDI environments.
• Ensure enterprise systems are maintained in accordance with DoD STIGs, RMF, and cybersecurity policies.
• Respond to priority system management tasks within two hours and complete within one business day; address routine actions within one day and resolve within four business days.
• Affiliate with the documentation and update of SOPs, procedures, and system configurations as required.

Qualifications

• Education and Certifications:
• A high school diploma or equivalent; an associate degree in IT-related field preferred.
• IAT Level II certification (e.g., CompTIA Security+ CE, CySA+, etc.).
• Knowledge and Experience:
• 3+ years of experience in server/system administration within a DoD or enterprise IT environment.
• Proficiency in managing Windows Server environments, including Active Directory, GPO, DNS/DHCP, and print services.
• Hands-on experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of patch management, RMF, and DoD STIGs compliance.
• Desired Qualifications:
• Experience supporting U.S. Army or NEC environments.
• Familiarity with AESMP/ITSM or other enterprise ticketing systems.
• Experience with enterprise backup tools, file server failover clustering, and collaboration services.
• Ability to manage both routine server admin tasks (e.g., disk replacements) and complex infrastructure changes (e.g., re-networking).