SER F&B Cashier Sub Shop- PT
Soaring Eagle Casino & Resort · Mount Pleasant, MI · 1 wk ago
Customer Service$14.45/hrPart-time
Essential Duties And Responsibilities
- Tend to guests' requests for food and beverage.
- Quote price and describe features of items for which money is received.
- Read and record totals shown on POS tape and verify against cash on hand.
- Cash out server tickets.
- Check identification for credit card payments and SECR complimentary transactions.
- Understand and follow all department policies, specifically, the `MICROS POS policies`.
- Maintain a clean and sanitary environment; assist in stocking and restocking products.
- Keep stations stocked and balanced at the end of each shift.
- Assist with the assembly and preparation of orders for guests.
- Answer phones and provide information.
- Provide excellent customer service for all internal and external customers of the operations at all times.
- Provide solutions for customer concerns and continually focus on customer service as our top priority.
Minimum Qualifications
- Must be at least 18 years of age.
- Must be able to operate a POS.
- Must have basic math skills and pass a written math/MICROS test with 80% accuracy or better.
- Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.
Physical Demands
- Frequent walking and use of hands, wrists, and fingers associated with running a POS and routine cash handling, and other items.
- Required to stand for extended periods of time.
- Scoop, bend, kneel or crouch.
- Normal auditory, visual acuity, and verbal communications skills.
- Occasionally lift and/or move up to 40 pounds.