SER Culinary Supervisor FT- Room Service
Soaring Eagle Casino & Resort · Mount Pleasant, MI · 3 wk ago
Management$19.37/hrFull-time
Duties and Responsibilities
- Assume full responsibility for Kitchen Operations in the absence of the Sous Chef, Department Chef and/or Manager.
- Schedule team members, daily review of UKG, and authorize the ordering of product to ensure the shift has the employees and resources necessary to execute menus and operations for service.
- Ensure team members are trained in the proper use of equipment and such use is consistent with proper set up and cleaning protocols to keep equipment in like new condition.
- Ensure team members are in compliance with all food production guidelines and safety policies, procedures, and laws.
- Responsible for the final evaluation of prepared products before being served to guests; must possess a critical eye for quality and consistency.
- Responsible for the firm, fair, and consistent administration of progressive discipline in the face of violations of SECR and F&B Policies and Procedures.
- Oversee Line Cooks and Line Servers in the execution of all recipes, food preparation, adherence to safety protocols, and the quality of the final products being served.
- Maintain and administer associate files and records including attendance, discipline, and evaluations with over sight of Sous Chef, Department Chef and / or Department Manager.
- Coach and counsel their subordinates and provide an annual evaluation of the progress of each associate.
- Maintain all sanitation rules and regulations.
- Supervise all line level employees to meet production requirements.
- Keep all equipment in “as new” state.
- Enforce the standard for the storage and handling of all food products.
Qualifications
- High School Diploma or GED.
- At least 18 years of age.
- Three years of restaurant or banquet cooking experience with increasing levels of responsibility.
- Able to comprehend house training and pass standardized written culinary competency test by at least 60%.
- Able to pass background check to meet the employment eligibility requirements as they pertain to the position.
Desired Qualifications
- Culinary degree from an American Culinary Federation (ACF) accredited school.
- One year supervisory experience.
Knowledge, Skills, And Abilities
- Knowledge of procedures related to cooking in large quantities.
- Knowledge of food safety and sanitation regulations and procedures.
- Knowledge and understanding of the importance of flavorings such as herbs, spices, and other low-sodium seasonings, sauces, and dressings used when modifying recipes for various disease conditions.
- Skill in providing superior customer service to external and internal customers.
- Skill in the operation, breakdown, and cleaning of commercial food service equipment used in quantity food production.
- Skill in problem solving and the ability to deal with employee issues.
- Skill in following standardized recipes for quantity cooking.
- Skill in managing various cooking processes so that food items are served at their peak taste, texture and appearance with minimum holding periods.
- Skill in leading and guiding the work of others.
- Skill in safely operating various cooking equipment and kitchen appliances.
- Skill in carrying out instructions furnished in verbal or written format.
- Skill in communicating effectively both verbally and in writing.
- Skill in exercising independent judgment.
- Skill in handling multiple tasks and meeting deadlines.
- Skill in interacting and maintaining good working relationships with individuals of varying social and cultural backgrounds.
- Skill in maintaining confidentiality.
- Skill in working under stressful situations.
- Skill in working with appliances and cutlery in the day to day production of food.
Physical Demands
- Frequent use of hands, wrists, fingers associated with the preparation and cooking of food.
- Required to stand for extended periods of time.
- Frequent bending, stooping, reaching, and walking required.
- Normal auditory, visual acuity, and verbal communications skills.
- Occasionally lift and/or move up to 50 pounds.
Work Environment
- Commercial production kitchen environment.
- Exposure to heat, flame, steam and noise in a kitchen environment.
- Frequent walking and standing in a smoking environment and contact with the general public.
- Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino and constant machine and crowd noise.
- Use of kitchen equipment such as stoves, ovens, boilers, fryers grills, and cutlery.
- Will work under high volume stressful situations.
- Work schedule will include weekends, holidays, and varying shifts to provide 24/7 coverage.
- Extended hours and irregular shifts may be required.