SER Cage Cashier PT - 1693

Essential Duties And Responsibilities

• Perform duties for both cage and vault areas.
• Track guests for Title 31 purposes after reaching our internal threshold.
• Count down and balance bank and/or vault at the beginning and end of each shift.
• Complete fill requests and/or transfer monies between cashier windows and banks.
• Process cage orders, table games chip fills, soft count money drops, retail banking and gaming (RBG 300), and kiosk money box fills.
• Prepare monies and instruments of value to be verified by a Finance Supervisor for deposit.
• Fill TCD and RBG machines.
• Perform drop, fill, and maintenance duties on TCD and RBG 300 machines as needed.
• Perform assigned duties for all Sports Betting cashiering functions.
• Receive, distribute and account for Marketing and Hotel gas cards.
• Keep assigned area balanced; complete all required necessary paperwork, reports, and summary sheets to maintain proper accountability of assets.
• Sign up players for poker tournaments.
• Run and maintain the Finance poker cage.
• Cash out Poker guests and color up Dealers' chips.
• Cash out winning tickets for Pull Tabs; assist with the process for jackpot paperwork.
• Aid in the process when a guest requests a check for jackpot winnings.
• Review and keep apprised of departmental policies and procedures.
• Provide input on new and changing SOPs.
• Adhere to SECR Associate Handbook policies and procedures.
• Comply with SECR safety rules and regulations.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.

Minimum Qualifications

• Must be 18 years of age.
• Six months cash handling or cashiering experience.
• Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.

Knowledge, Skills, And Abilities

• Knowledge of basic accounting, math, and record-keeping practices and procedures.
• Knowledge of cashier operations and cash handling.
• Basic math operations.
• Effective communication skills both verbally and in writing.
• Ability to complete and pass Title 31 training and assessment.
• Operate a calculator, adding machines, and cash advance machines.
• Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Work independently and meet strict timelines.
• Work extended hours and various work schedules.
• Service guests in a professional manner.
• Follow instructions and abide by department, policies, and procedures.
• Handle and maintain accountability of large amounts of currency.
• Operate a computer and all necessary programs, 10-key, and calculator.
• Learn multiple computer systems for guest services.

Physical Demands

• Frequent use of hands, wrists, fingers associated with computer equipment or handling of currency.
• Frequent standing and walking for extended periods of time.
• Frequent bending, stooping and squatting.
• Occasionally lift/push up to 40 pounds.

Work Environment

• Frequent walking and standing in a smoking environment and contact with the general public.
• Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino, and constant machine and crowd noise.
• Extended hours and irregular shifts may be required.