Jobs · OTHR · Tennessee

September 23, 2026 BruxZir Express Open House

Glidewell Dental · Memphis, TN · 1 mo ago
On-siteOTHRFull-time

Dental Technician Trainee

Essential Functions

  • Learns basic tooth morphology and anatomy.
  • Learns to fabricate and repair dental prosthesis and dental appliances such as dentures, partials, crowns and bridges, inlay/onlay, veneers, and implant restorations.
  • Learns to read and interpret dental prescriptions.
  • Familiarizes self with a wide range of materials, such as metal (precious, non‑precious, gold) or non‑metal materials (porcelain, composite, acrylic, polyurethane, co‑polyester, thermoplastic) and their use in fabricating dental restorations.
  • Learns and practices restoring natural teeth and correcting dental irregularities by manufacturing fixed or removable appliances.
  • Develops technical knowledge to make decisions when fabricating dental prosthesis.
  • May learn basics of replacing partial or total loss of natural teeth by constructing partial or full dentures (metal and non‑metal).
  • Familiarizes self with names and functions of various types of hand tools and equipment (electric drills, presses, lathes, high‑heat furnaces, etc.).
  • Practices using various types of hand tools and equipment (electric drills, presses, lathes, high‑heat furnaces, etc.).
  • Documents learning by completing quizzes and worksheets.
  • Works under supervision of trainers, and asks for assistance and/or clarification regarding technical issues.
  • Learns quality standard protocol, and steps taken to ensure compliance with protocol.
  • Learns to recognize problem cases that need additional prep work.
  • Learns to work independently and seek help if needed.

Education and Experience

  • No previous experience required.
  • Prior dental experience or background, a plus.
  • Previous experience working in positions that require hand and finger dexterity, a plus.

Manager – Dental Production

Essential Functions

  • Serves as both coach and mentor to staff in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
  • Manages production flow and productivity within division; ensures production turnaround time schedules are met.
  • Serves as liaison between division and other departments.
  • Ensures new policies, programs, and operational changes are implemented and adhered to on production floor.
  • Ensures functional areas are complying with standardized work policies and safety regulations.
  • Identifies opportunities for continuous workflow process improvements.
  • Analyzes cost and production reports to ensure operations are maximized and efficient.
  • Provides relevant feedback to management regarding any problems and concerns in a timely manner.
  • Relies on extensive technical knowledge to assist and advise technicians having problems with cases.
  • Ensures staff compliance with all company policies.
  • Ensures quality standard compliances are being met across division.
  • Coordinates with Human Resources and direct management in a timely manner on any and all employee relations matters.
  • Hires, oversees, develops, reviews, and sets goals for department and staff.
  • Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
  • Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
  • Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
  • Enforces adherence to company policies and procedures.
  • Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions.
  • Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
  • Performs other related duties and projects as business needs require at direction of management.

Education and Experience

  • Minimum of seven (7) years of experience in the dental industry as a dental technician or Certified Dental Technician.
  • Minimum five (5) years of supervisor or team leadership experience.
  • Formal education in related area specialty preferred.

Special Requirements/Certification

  • Certified Dental Technician – a plus.

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