Jobs · Analyst · Massachusetts

Senior Workforce Planning Analytics & Market Intelligence Specialist

First Tech Federal Credit Union · Chelmsford, MA · Yesterday
On-siteAnalyst$93k–$112k/yrFull-time

Essential Functions

  • Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
  • Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
  • Translate complex data into clear, actionable insights and executive-ready narratives.
  • Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
  • Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
  • Partner with leaders, Human Resources, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
  • Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
  • Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
  • Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
  • Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
  • Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision-making.
  • Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.

Essential Skills

  • Demonstrated ability to analyze complex data, identify trends, and translate findings into practical business recommendations.
  • Strong experience with workforce forecasting, scenario planning, data modeling, and reporting methodologies.
  • Ability to manage multiple priorities and independently drive projects with moderate scope and complexity.
  • Strong problem-solving, critical thinking, and decision-making skills with the ability to balance competing business needs.
  • Effective collaboration and relationship-building skills, with the ability to work across functions and influence stakeholders through data-driven insights.
  • Advanced proficiency in workforce analytics tools, reporting platforms, spreadsheets, and data visualization techniques.
  • Strong written and verbal communication skills with the ability to present complex information clearly to a variety of audiences.

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