Jobs · Customer Service · Indiana

Senior Workers' Compensation Claims Adjuster (REMOTE)

Amerisure Insurance · Indianapolis, IN · 3 wk ago
HybridCustomer ServiceFull-time

Summary

The Senior Workers’ Compensation Claims Adjuster role at Amerisure is remote or hybrid, with the option to work in an office 3 days a week for candidates living near an office location. The role requires expertise in Colorado, with Utah, Nevada, and Arizona as nice to have. Key responsibilities include investigating and analyzing claims, developing plans of action, managing reserves, engaging external resources, and collaborating with counsel.

Essential Tasks/Major Duties

  • Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
  • Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
  • Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims pursuant to guidelines.
  • Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
  • Determine need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Collaborate with counsel to manage litigated claims.
  • Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.

Knowledge, Skills & Abilities

  • Bachelor’s degree or equivalent combination of education.
  • 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
  • AIC or SLA certification preferred.
  • Ability to obtain appropriate state licensing as required.
  • Proficient computer skills required including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 10% and travel daily between locations.

Benefits

Amerisure offers a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Flexible work arrangements are also available to promote work-life balance.

About the Role

Amerisure is committed to creating exceptional value for its partners, policyholders, and employees. The company maintains an A.M. Best “A” (Excellent) rating and serves mid-sized commercial enterprises in construction, manufacturing, and healthcare. Amerisure is recognized as one of the best places to work and is committed to fostering a workplace that promotes excellence and professional growth.

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