Senior Workers' Compensation Claims Adjuster (Remote)

About the role

Amerisure is seeking a Senior Workers’ Compensation Claims Adjuster. This role offers a hybrid or remote work arrangement. Candidates must have Arizona expertise and ideally experience in Utah, Texas, and Colorado.

Responsibilities

• Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop a plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims according to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect financial exposure.
• Determine the need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with counsel to manage litigated claims.
• Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education.
• 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10% and travel daily between locations.

Qualifications

• Arizona expertise, ideally in Utah, Texas, and Colorado.

Skills

• Knowledge of workers’ compensation law and regulations.
• Experience with claims management systems.
• Strong negotiation and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

We offer a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.

Pay

Competitive base pay with performance-based incentives.

Schedule

This role offers a hybrid or remote work arrangement. Candidates who live near an office will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Company Culture

Amerisure is committed to creating a workplace that fosters excellence and professional growth. We are recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance. We provide a workplace that promotes work-life balance and supports the professional growth of our employees.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer. We prohibit discrimination or harassment based on race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.