Senior Wireless Sales Expert - Murray, UT

About the role

At Consumer Cellular, we're on a mission to redefine retail by providing a welcoming, comfortable environment and building genuine relationships with our guests. As a Brand Ambassador, Relationship Builder, or Store Key Support, you'll play a crucial role in enhancing our guest experience and driving sales.

Responsibilities

• Create a welcoming and comfortable store environment
• Deliver exceptional customer service with professionalism and positivity
• Guide guests through decisions with patience and expertise
• Build loyalty through thoughtful interactions and sales performance
• Confidently sell devices, plans, and services, meeting or exceeding performance goals
• Operate a POS system with strong attention to transaction accuracy
• Support the store during opening and closing shifts

Requirements

• High school diploma
• 1-2 years of retail keyholder experience, preferably in a consultative, customer-focused environment (wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks requiring prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items

Qualifications

• High school diploma is required
• 1-2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks requiring prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items

Skills

• Excellent customer service skills
• Strong interpersonal and communication skills
• Ability to operate a POS system accurately
• Proficiency with Microsoft Office
• Flexibility and adaptability to work schedules

Benefits

• Competitive base pay with potential for shift differential, overtime, and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

Pay & Benefits

• Minimum Salary: $42,000
• Maximum Salary: $47,250

Schedule

This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.

Contact Information

For additional questions about the selection process, please contact the Consumer Cellular Talent Acquisition team at talentacquisition@consumercellular.com. For more information about Consumer Cellular, visit our website at ConsumerCellular.com.