Senior Watch Officer IRES - SSFB

About the role

The Senior Global Network Operations and Security Center (GNOSC) Watch Officer / Network Engineer serves as a critical shift lead, supporting the Missile Defense Agency (MDA) enterprise at Schriever Space Force Base, Colorado Springs, CO. This position carries overall responsibility for MDA IM/IT service operations, ensuring continuous 24/7/365 network reliability, active cybersecurity monitoring, and mission‑essential communications. Relocation assistance is not available at this time, and remote/telework is not offered for this role. The selected candidate may be assigned as an employee for one of our teammate companies.

Responsibilities

• Lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises.
• Oversee shift-level incident management
• Ensure rapid coordination and communication using the RACI framework
• Manage key technical escalations up to Executive Management and Government decision-makers

Requirements

• Must have 4 or more years of general (full-time) work experience (may be reduced with completion of advanced education)
• Must have 2 or more years of directly related/progressive experience, with at least 1 year in a Network Operations Center (NOC), Security Operations Center (SOC), or closely related 24/7 mission‑support environment.
• Must have an active DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, GSEC, or SSCP) or higher at the time of hire.
• Must be able to work quarterly rotating shifts (including nights, weekends, and holidays) and excel within a highly demanding, fast‑paced operational environment.
• Must have an active DoW Secret Security Clearance.

Qualifications

• Working knowledge of the ITIL framework, particularly Incident, Problem, Change, and Continual Service Improvement processes.
• Experience with Quality Assurance/Quality Control (QA/QC) inspection processes.
• Hands‑on experience administering Windows and Linux/UNIX environments in a large enterprise, including working knowledge of Microsoft Active Directory, Windows Server (2012/2016/2019), EMC Storage, and SCCM Patch Management.
• Solid foundation in network design, implementation, and routing/switching, including configuring firewalls, routers, switches, and cryptographic devices.
• Practical experience with DISA‑mandated security tools (e.g., Assured Compliance Assessment Solution [ACAS], Host Based Security System [HBSS]), analyzing vulnerability scans, and formulating compliance reports.
• Familiarity with Public Key Infrastructure (PKI) authentication and Information Security best practices in a secure government network environment.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan