Senior Warehouse Operations Supervisor

About the role

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Responsibilities

• Develop warehouse staff members assigned to the area
• Ensure all operation associates perform their duties and responsibilities in accordance with applicable standard operation procedures (SOPs)
• Complete all special projects assigned by the Operations Manager or their designated representative
• Demonstrate effective problem investigation and resolution skills
• Monitor, track and discipline staff employees as necessary
• Facilitate a safe operational environment for all employees by strictly complying with and enforcing all company safety requirements
• Ensure all operations associates are in compliance with Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)
• Proactively train, demonstrate, instruct, and counsel employees to ensure that SOPs are followed and productivity targets are met
• Supervise and lead employees through a variable workload of tasks as dictated by dynamic client business needs
• Work with the Operation Managers to evaluate and implement approved process changes to improve productivity
• Promptly respond to Eversana client requests as required
• Generate and submit safety incident reports; ensure that all members involved in safety incidents are sent for urinalysis immediately following the incident.

Qualifications

• A college degree
• Strong communication skills across multiple departments
• Effective reasoning and problem-solving skills
• 1-5 years leadership experience within a 3PL/warehouse environment
• Ability to set the pace in team environment
• Ability to maintain composure in a fast-paced environment
• Ability to focus on detail and quality
• Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks
• Ability to listen and respond with empathy and tact
• Ability to safely and efficiently operate power equipment in a confined environment