Senior Warehouse Operations Manager

About the role

We are seeking a highly skilled and results‑oriented Senior Warehouse Manager to lead operational excellence within our distribution center. This role manages warehouse operations, ensuring efficiency, compliance, and accuracy through advanced systems including ERP (SAP), WMS (Manhattan SCALE), and WES (Exacta). The Senior Warehouse Manager also oversees DC operations to meet retailer and customer compliance requirements, balancing strategic leadership with hands‑on operational expertise to drive continuous improvement and optimize workflows in a high‑volume, multi‑channel distribution environment.

Responsibilities

• Lead daily operations across receiving, inventory control, order fulfillment, and shipping.
• Manage and optimize workflows using SAP ERP, Manhattan SCALE WMS, and Exacta WES.
• Develop and maintain KPIs such as order accuracy, inventory accuracy, on‑time shipments, cost per order, and labor productivity.
• Partner with IT and cross‑functional teams to integrate automation solutions (AutoStore, T‑sort sortation, print‑and‑apply, RFID, etc.).
• Lead a team of warehouse Supervisors, Leads, and associates; provide coaching, development, and performance management.
• Ensure compliance with safety, quality, and regulatory requirements.
• Drive continuous improvement initiatives, including Lean, Six Sigma, and process re‑engineering.
• Support cross‑functional projects (IT, Global Logistics, IPM, CS, Sales Ops) to align warehouse solutions with broader company strategies.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field (Master’s preferred).
• 10+ years of warehouse/distribution experience, with at least 5 years in a senior management role.
• Proven experience with ERP (SAP), WMS (Manhattan SCALE), and WES (Exacta or similar).
• Strong knowledge of fulfillment processes, including pick‑pack‑ship execution.
• Experience leading high‑volume, multi‑SKU distribution‑center operations.
• Hands‑on leadership of system implementations, process design, and automation projects.

Skills

• Strong leadership, team development, and change‑management abilities.
• Ability to analyze operational data, generate insights, and implement corrective actions.
• Excellent problem‑solving and project‑management capabilities.
• Strong communication skills for cross‑department collaboration and stakeholder influence.
• Knowledge of RFID, LPN tracking, inventory accuracy processes, and compliance requirements (retail, wholesale, e‑commerce).

Pay

The anticipated compensation range is $80,000 – $130,000 USD annually. Actual compensation will be determined based on qualifications, education, experience, and location, and the pay range may change based on internal and external factors.