Senior Volunteer Services Specialist

Job Overview

This position is not eligible for relocation assistance. The candidate must reside no more than 45 minutes from the Owensboro KY chapter office.

Key Responsibilities

• Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs.
• Coverage of general and targeted outreach and recruiting activities through various resource pools, networks, and digital media to obtain volunteer applicants tracked to referral and approval.
• Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed.
• Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs.
• Aid in screening and referring volunteers to appropriate department opportunities. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. May assist in scheduling and coordinating volunteer orientations, placements, meetings, and events.
• Evaluate and modify recruitment and engagement strategies based on lessons-learned. Support the development and ongoing refinement of volunteer strategies.
• Provide coaching and guidance to volunteer teams (paid and volunteers) and foster a culture of volunteerism that supports engagement strategies across departments. Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area.
• Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues.
• Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. Support volunteer programs and services to meet established goals and objectives.

Minimum Qualifications

• Education: Bachelor's degree required.
• Experience: Minimum of 5 years of related experience.
• Management Experience: N/A

Preferred Qualifications

• Journalism or broadcast journalism degree a plus.
• Recruiting targeted positions, a plus.
• Must be a great presenter.
• Comfortable navigating community networks.
• Feels comfortable in a room of strangers.
• Collaborates well with team
• Must be a problem solver