Jobs · Engineering

Senior Voice AI Solutions Engineer

Krisp · United States · 4 wk ago
RemoteRemoteEngineeringFull-time
Krisp builds real-time Voice AI technologies that enhance live voice conversations across diverse environments and platforms. Its solutions include noise cancellation, voice isolation, accent conversion, speech translation in over 60 languages, agent assist, speech analytics, and infrastructure for AI voice agents. Trusted by businesses, developers, and millions of users worldwide, Krisp is deployed on more than 200 million devices and processes over 80 billion minutes of voice conversations every month. Designed for real-world conditions, Krisp enables organizations to make voice communication clearer, smarter, and easier to scale, supporting modern, high-performance audio experiences. The Role:As a Senior Voice AI Solutions Engineer at Krisp, you will lead our engagements with our strategic application and device developers, encompassing technical integration expertise and business development acumen.You’ll be responsible for delivering technical wins at embedded customer accounts. You’ll lead the technical pre-sales relationship, propose technical architectures, demonstrate the technology, anticipate concerns, and offer creative solutions. You’ll build customer trust in Krisp solutions.As a Senior Voice AI Solutions Engineer, you should be comfortable engaging a CEO or sketching out a call flow on a whiteboard with customer software engineers. What You'll DoHelp customers achieve success by leading the technical engagement, recommending best-practice solutions, and guiding them on how to use Krisp’s SDKsOwn the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Krisp technologies to achieve their goalsTake the initiative to identify and solve problems – both for the customer and within the organization as we growBuild highly interactive and engaging customer demonstrations while forming strong customer relationships.Represent Krisp at industry events What We're Looking For8+ years engineering experience supporting complex, technical products and 5+ years customer facing experience, specifically with technical integrationsBS/BA degree requiredPrevious software development experience in one or more of the following areas:Voice APIs and Voice AI infrastructure and applicationsClient development (Win, Mac, Linux, iOS, Android)Web development (JavaScript, HTML/CSS, frontend frameworks)Excellent communicator and presenter able to gain audience confidenceAbility to build a deep understanding of a customer’s communications needs and guide them to a technical solutionHands-on, high-energy, passionate, and creative problem solver with know-how to get things done and ability to lead others to successDemonstrated success at serving multiple developers with complex solutionsStrong empathy for customers and passion for revenue and growthExperience working with cross functional teams and in a matrix environment to achieve company objectives. We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next rounds. Krisp is an equal opportunity employerAll applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

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