Senior Vice President, Site Reliability Automation Engineer
About the role
This role is located in Lake Mary, FL and Pittsburgh, PA.
Responsibilities
- Design and implement end-to-end observability (logs, metrics, traces) across distributed systems
- Build Observability & Monitoring
- Integrate and optimize tools such as AppDynamics, Dynatrace, Grafana, and Splunk
- Develop dashboards, alerts, and telemetry frameworks to provide real-time visibility
- Identify gaps in monitoring and drive adoption of best practices
- Drive Automation & Reduce Toil
- Identify repetitive operational work and automate it using code and tooling
- Build self-healing and auto-remediation solutions
- Enable scalable, reliable processes through automation and engineering rigor
- Improve operational efficiency across production environments
- Support Production & Incident Triage
- Troubleshoot and resolve complex production issues across distributed systems
- Participate in incident management, triage, and root cause analysis
- Improve monitoring and automation based on recurring incident patterns
- Collaborate with support and engineering teams to improve system stability
- Define and measure service health using SLIs/SLOs and key performance metrics
- Identify system bottlenecks and reliability risks
- Contribute to performance optimization and capacity planning
- Provide input into system architecture to improve resilience and scalability
Requirements
- 3–6 years of experience in Site Reliability Engineering, Software Engineering
- Strong programming background in Java (preferred) or another modern language
- Experience with at least one observability platform: AppDynamics, Dynatrace, Grafana, or Splunk
- Hands-on experience supporting and troubleshooting production systems
- Strong analytical and problem-solving skills
- Able to identify inefficiencies and drive automation
Qualifications
- Experience with distributed systems or microservices architectures
- Familiarity with CI/CD pipelines and DevOps practices
- Exposure to cloud platforms and/or Kubernetes
- Experience scripting (Python, Bash, etc.) for automation
- Knowledge of SRE concepts like observability, incident management, and reliability engineering
Skills
- Experience with distributed systems or microservices architectures
- Familiarity with CI/CD pipelines and DevOps practices
- Exposure to cloud platforms and/or Kubernetes
- Experience scripting (Python, Bash, etc.) for automation
- Knowledge of SRE concepts like observability, incident management, and reliability engineering
Benefits
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.