Senior Vice President, Operations

Key Responsibilities

• Provide direct executive oversight for the daily operations of 52 clinics/practices, ensuring consistent patient experiences, optimized clinic workflows, and standardized clinical/administrative protocols.
• Own full P&L accountability, including annual operating and capital budget development, margin discipline, and cost-structure management. Drive financial performance and operational KPIs across the entire provider footprint.
• Build scalable operational infrastructure, systems, and dashboards to support rapid growth and increasing provider demand. Create a consistent operating cadence, including KPI reviews and metric-driven accountability.
• Partner closely with regional administrators, practice managers, and physician leaders to drive provider engagement, retention, and recruitment. Cultivate a unified culture and accountability framework.
• Ensure operational processes adhere to federal, state, and accreditation standards. Collaborate with quality and compliance teams to mitigate risk and maintain regulatory preparedness across all 52 sites.
• Support de novo site openings, M&A integrations, and market-expansion initiatives to seamlessly fold new providers and real estate into the broader enterprise.

Qualifications & Requirements

• Education: Bachelor's degree required; Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), or related field strongly preferred.
• Experience: Minimum of 10 to 15 years of progressive healthcare/medical group operations experience, with at least 5+ years in a senior multi-site leadership capacity (e.g., Regional VP, SVP, or COO of a large practice group).
• Skills: Deep understanding of practice management, revenue cycle, staffing models, and matrixed operational leadership. Strong relational intelligence to navigate dyad models and lead through influence.