Senior Vice President of Hospice Operations-CA

Responsibilities

• Provide oversight and make recommendations for improvement to the organization’s core services focusing on resource planning, deployment and utilization.
• Assist in the development of organizational standards and key performance indicators encompassing staffing ratios, scheduling, logistics and financial performance.
• Direct an internal team that reviews and monitors daily key performance indicators in support of business operations.
• Develop both short-term and long-term strategies for improving resource management.
• Guide and direct management in the development, production, promotion, and operational and financial aspects of the organization's services.
• Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.
• Oversee executives who direct field/program activities that implement the organization's policies.
• Implement programs that meet corporate goals and objectives.
• Create the structure and processes necessary to manage the organization's current activities and its projected growth.
• Maintain a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
• Develop and install procedures and controls to promote communication and adequate information flow within the organization.
• Establish operating policies consistent with the chief executive officer's broad policies and objectives and ensure their execution.
• Evaluate the results of overall operations regularly and systematically and report these results to the President.
• Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Ensure that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
• Plan and direct all aspects of an organization's operational policies, objectives, initiatives.
• Be responsible for the attainment of short- and long-term financial and operational goals.
• Direct the development of the organization to ensure future growth.
• Assist in the development of organization policies that encompass such areas as staffing, financial performance, and organization expansion.
• Seek ongoing improvement in the delivery of administrative services to the organization as well as in the management of company affairs.
• Ensure corporate policies and programs approved by Executive Management are implemented.
• May act as a liaison with various boards, agencies and associations.
• Create a model that supports the organization's mission and values based on an internal and external needs assessment.
• Monitor the internal/external environment and identify opportunities to fulfill the corporate strategy.
• Serve as strategic liaison for key organizational initiatives between business units and their customers, both internal and external.
• Assess current models of business operations and develop appropriate new models as needed.
• Develop policies in alignment with corporate goals.
• Perform related duties as required.

Qualifications

• Over 10 years of experience in a senior operations position within a healthcare setting.
• Experience with multisite, multistate operations, business modeling, and resource allocation and management.
• Proven track record of increased profitability, improved performance and process improvement.
• Exceptional communication, multi-tasking, and leadership skills.
• Ability to work on various assignments simultaneously.
• Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
• Working knowledge of computers, internet access, and ability to navigate within automated systems as well as a variety of software packages such as Excel and Word.

Education

• Bachelor’s degree in business administration, finance, or related field from an accredited college or university or the international equivalent preferred.
• Master’s degree preferred.

Skills

• Exceptional communication
• Multi-tasking
• Leadership
• Ability to manage multiple assignments simultaneously
• Ability to administer disciplinary action process through coaching and counseling
• Proficiency with computers, internet, and automated systems
• Proficiency with software packages such as Excel and Word