Senior Vice President, GIK Fulfillment & Logistics

Position Summary

The Senior Vice President, GIK Fulfillment & Logistics is an executive operational leader responsible for the strategy, performance, and continuous improvement of Good360’s end-to-end supply chain—encompassing all warehousing and fulfillment operations and third-party transportation activities.

Key Responsibilities

• Set and execute the strategic vision for Good360’s supply chain, aligned with organizational goals, funder commitments, and mission impact priorities.
• Provide executive oversight of warehousing and logistics functions, holding direct reports accountable to performance targets, service levels, and operational standards.
• Develop and manage the supply chain operating budget, optimizing cost-per-unit-moved metrics while maintaining service quality and compliance.
• Partner with the Executive Leadership Team and peer leaders across Donor Programs, IT, and Business Intelligence to align supply chain capacity with organizational demand and strategic initiatives.
• Oversee all Good360 warehouse locations including leased facilities, 3PL partnerships, and nonprofit partner sites where Good360 inventory is maintained.
• Establish and enforce inventory control standards, diversion controls, and chain-of-custody requirements consistent with Good360’s Member Distribution Authorization Agreement (MDAA).
• Ensure fulfillment operations meet accuracy, throughput, and cycle time standards, with continuous improvement embedded into site management practices.
• Lead supply chain readiness and execution for disaster response and recovery activities, including rapid deployment logistics in partnership with nonprofit partners.
• Oversee the third-party core carrier program across TL, LTL, parcel, and intermodal modes, including carrier performance management and freight spend optimization.
• Drive continuous improvement in on-time performance, freight cost per pallet equivalent (PE), and carrier scorecarding.
• Lead the evaluation, selection, and implementation of a Warehouse Management System (WMS) and/or Transportation Management System (TMS), serving as the executive sponsor and internal champion.
• Define system requirements in partnership with IT, Operations, and Business Intelligence; manage vendor relationships and implementation timelines.
• Drive adoption of operational technology across the supply chain team, building digital capability and change management readiness.
• Establish and mature operational reporting, dashboards, and KPIs that provide real-time visibility into supply chain performance for leadership and funders.
• Recruit, develop, and retain high-performing supply chain talent; foster a culture of accountability, continuous improvement, and mission alignment.
• Coach and develop the Senior Director of Fulfillment and Senior Director of Logistics, supporting their leadership effectiveness and professional growth.
• Build organizational capacity and succession depth across the supply chain function.
• Model Good360’s values and commitment to equity, integrity, and stewardship of donated goods in all operational decisions.
• Serve as the operational relationship owner for 3PL partners, core carriers, and nonprofit warehouse partners.
• Collaborate with Donor Programs to align receiving and fulfillment capacity with product donation pipelines and donor expectations.
• Represent supply chain operations in funder reporting, board updates, and partner communications as needed.

Qualifications/ Requirements

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field required. Master’s degree (MBA or MS in Supply Chain/Operations) strongly preferred. APICS CSCP, CSCMP, or equivalent professional certification a plus.
• Experience: Minimum 15 years of progressive supply chain, logistics, and/or warehouse operations experience, including at least 5 years in a senior leadership role with multi-site or enterprise-level scope. Demonstrated experience managing both warehousing/fulfillment and transportation/logistics functions, ideally simultaneously. Proven track record leading or overseeing WMS and/or TMS implementations from evaluation through go-live. Experience managing 3PL relationships and a mixed carrier portfolio (TL, LTL, parcel, intermodal). Background in nonprofit operations, product philanthropy, disaster logistics, or mission-driven organizations strongly preferred; equivalent experience in high-complexity B2B or humanitarian supply chains considered.
• Skills & Competencies: Executive presence and the ability to represent supply chain operations credibly to organizational leadership, funders, and external partners. Strong analytical and financial acumen; ability to build and manage supply chain budgets and interpret operational data. Deep knowledge of warehouse operations, inventory management, and freight transportation across multiple modes, domestic and international. Systems fluency and comfort leading technology change; experience with WMS, TMS, and ERP platforms. Exceptional people leadership skills with demonstrated success developing senior leaders and cross-functional teams. Strong project management and organizational discipline; ability to manage competing priorities across multiple sites and partners. Mission orientation and commitment to Good360’s values of accountability, equity, and stewardship of donated goods.

Benefits

• Medical, dental, and vision coverage programs.
• Employer paid Short-term and long-term disability and life insurance coverage.
• 403B plan with matching.
• Additional supplemental benefits include – FSA Plans, Accident Insurance, and supplement Life/AD&D coverage.
• Generous and flexible paid time off policy.
• Volunteer time off policy.
• Hybrid work environment.

Note

Salary commiserate with experience, plus annual bonus potential tied to goal achievement and overall individual and organizational performance. Note: Compensation is based on a candidate's experience, skills, education, and geographic location. Work Location Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week in the office with Tuesday as an anchor day). Note: While hybrid is strongly preferred, we are open to considering fully remote candidates residing in CO, DE, DC, FL, GA, IL, IN, KY, MD, MN, NE, NV, NC, OH, OR, PA, TN, TX, VA, WA, WV.