Senior Vice President, Deposit Operations

CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.

About the role

Oversees all aspects of the Credit Unions deposit-related activities and back-end operations. This senior role optimizes the processes of member deposits, ensures regulatory compliance, enhances operational efficiency and collaborates with other departments to improve member experience. The SVP is responsible for implementing strategic initiatives to drive growth in deposits, manages risks and functions of daily operations. This individual will have extensive experience with the administration of retirement plans and in-depth knowledge of the rules and regulations of IRAs, HSAs, and Coverdell ESAs. Negotiates contracts with vendors and performs due diligence. Ensures goals are established, communicated, and met while maintaining world-class member service.

Responsibilities

• Drive and execute the operations and products vision, strategy and roadmap.
• Ensure products features (checking, saving accounts, CD’s etc.) align with business objectives.
• Analyze operational data to identify trends to better make strategic decisions.
• Supervise, direct and control the activities of Operations Support, and Deposit Operations.
• Ensure a trained, motivated and professional staff capable of providing efficient and effective services to Credit Union members.
• Monitor operations products and services offered (e.g., IRA contributions and distributions required minimum