Senior UX Researcher, Quantitative

About the role

The Enterprise Quantitative UX Researcher will lead quantitative UX research for Target's enterprise experiences, helping teams better understand the needs, behaviors, and outcomes of the people who power Target every day, including team members, business partners, vendors, and other enterprise users.

Responsibilities

• Define and evolve Enterprise UX measurement strategy, including what to measure, how to measure it, and how experience metrics connect to product health, business outcomes, and organizational priorities.
• Own and evolve Enterprise UX Research measurement programs, including SUS, Voice of Vendor / Voice of Business Partner, intercept surveys, benchmarking, and new longitudinal voice-of-user programs.
• Shape how Enterprise UX Research approaches measurement, survey strategy, sampling, analysis, reporting, and insight activation.
• Design and execute quantitative research, including survey design, sampling, segmentation, statistical testing, driver analysis, benchmarking, longitudinal tracking, and quantitative validation.
• Design scalable quantitative research to answer ambiguous product questions, validate hypotheses, evaluate concepts and experiences, and generate insights that inform product strategy and experience decisions.
• Develop scalable measurement frameworks and governance that enable consistent, reusable, and trustworthy UX measurement across Enterprise product teams.
• Partner with UX Research, Product, Design, Technology, Analytics, Data Science, and business teams to connect attitudinal research, behavioral data, product analytics, experimentation, and business data.
• Translate quantitative signals into actionable insights by connecting survey data, product analytics, behavioral data, and business metrics to help teams make better product and investment decisions.
• Partner with Research Operations and cross-functional teams to evaluate and pilot responsible uses of AI, automation, and emerging tooling that improve quantitative research workflows, reporting, analysis, and insight activation.
• Translate complex quantitative analysis into clear, actionable narratives for product teams, business partners, and senior leaders.

Qualifications

• 5+ years of experience in UX research, quantitative research, applied research, consumer insights, human factors, behavioral science, data science, or a related field.
• Strong expertise in quantitative UX research methods, including survey design, sampling, measurement, statistical analysis, benchmarking, segmentation, and longitudinal tracking.
• Experience applying advanced quantitative methods, such as experimental design, survey methodology, causal inference, multivariate analysis, or psychometrics, to answer product and user experience questions.
• Experience designing and managing large-scale survey, voice-of-user, or experience measurement programs that inform product, design, business, or operational decisions.
• Experience applying quantitative methods and tools, including survey analysis, statistical testing, regression or driver analysis, segmentation, dashboarding, and platforms such as Qualtrics, Medallia, FullStory, SQL, R/Python, Tableau, Power BI, Looker, or similar tools.
• Ability to connect quantitative research with qualitative research, behavioral data, product analytics, experimentation, and business performance.
• Strong data-driven storytelling skills, with the ability to translate complex analysis into clear implications for user experience, product strategy, and business impact.
• Ability to clarify complex questions, define research priorities, and move work forward with sound judgment and strong cross-functional partnership.
• Interest in experimenting with AI-enabled tools and emerging capabilities to improve quantitative research workflows while maintaining research quality, ethics, and rigor.
• Experience working in large, matrixed organizations and partnering across UX, product, technology, analytics, data science, business, and insights teams.
• Experience with enterprise, employee, B2B, retail operations, supply chain, or internal tools research is a plus.

Pay

The pay range is $98,000.00 - $176,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.