Senior UX Researcher

About the role

We're seeking a Senior UX Researcher to lead end-to-end research that shapes product strategy, informs design decisions, and deepens our understanding of user needs across multiple product lines. In this role, you'll drive mixed-methods research from foundational discovery to rapid, iterative testing—to uncover motivations, pain points, and opportunities that guide measurable product and business outcomes. You'll also play a key role in strengthening research operations by building scalable systems, improving documentation, and evolving a robust research repository that elevates insight quality and accessibility across the organization. As a cross-functional partner, you'll work closely with Product, Design, Engineering, and Marketing to embed user empathy into strategy, influence roadmaps, and cultivate a culture centered on continuous learning and evidence-based decision-making.

What you will do at VeSync

• Lead end-to-end research: plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines
• Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points
• Design studies that address key product risks — value, usability, feasibility, and viability
• Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes
• Balance deep research with lean, iterative testing to support product agility and continuous learning
• Maintain and enhance the participant panel, consent workflows, and research documentation systems
• Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent
• Evolve a research repository that promotes knowledge sharing and long-term organizational learning
• Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact
• Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics
• Integrate research insights into product strategy and roadmap prioritization
• Present insights clearly to executive and cross-functional audiences, influencing both product and business direction
• Champion user empathy and customer-centric culture across the organization

What you bring to the role

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field
• 5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains
• Proven success conducting end-to-end research from discovery through validation and post-launch evaluation
• Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork)
• Strong synthesis, storytelling, and stakeholder communication skills
• Experience supporting beta programs in agile environments

Preferred skills

• Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms
• Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures
• Comfortable with rapid, iterative product testing and evidence-driven experimentation
• Background or interest in health, wellness, or behavioral science
• Highly motivated, adaptable, and curious — thrives in dynamic, fast-paced environments

Pay and schedule

This is an on-site, office-based role in Tustin, CA. Salary starting at $120K annually.

Benefits

• 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents
• 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
• Generous PTO policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen