Senior UX Researcher

Job Responsibilities

Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.

Proactively identify research opportunities and follow through the process from scope, execution, analysis, and delivery.

Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting.

Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.

Analyze research data, identify patterns, and generate actionable insights that drive informed design decisions.

Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops.

Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles.

Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle.

Stay current with the latest research methodologies, tools, and industry trends.

Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results.

Basic Qualifications

• Bachelor’s Degree in a related field
• 5+ years of experience (or 3+ with Masters degree) in user experience research
• 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Preferred Qualifications

• Bachelor's Degree or equivalent years of experience in research
• Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research
• Proficient in data analysis and visualization tools, such as PowerBI or Tableau
• A solid understanding of user-centered design principles and methodologies
• Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences
• Demonstrated ability to influence cross-functional teams and drive user-centric design decisions

Pay

$109,675.00 - $172,200.00

Schedule

This is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Bethesda, MD; Palo Alto, CA; Seattle, WA.

Benefits

The GEICO Pledge includes:

• Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
• Great Careers: Personalized development programs, mentorship, and certification assistance.
• Great Culture: Inclusive and collaborative culture rooted in shared success.
• Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

Equal Employment Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.