Senior UX Program Manager, Model Behavior and Quality

About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.

Responsibilities

• Drive and define Model UX operational processes to provide extreme clarity, enable team efficiency and craft quality, ensure clear prioritization, smooth transitions between project phases, and the coordination necessary resources.
• Plan, organize, and oversee UX programs from initiation through to completion, ensuring all initiatives align with broader organizational goals.
• Serve as a central collaborator, connecting UX with UX, Engineering and Product Management partners and stakeholders across Google to build strong relationships, manage expectations and make sure interdependencies are understood and planned.
• Identify and address blockers, whether they relate to design workflows or operational inefficiencies, to maintain momentum in an ambiguous environment.
• Drive quarterly planning and resource management/allocation for the team in close collaboration with cross-functional partners.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within content design, design or UX organizations.
• Experience with UX related projects and UX content strategy, design, user research, or user centered development tools and methodologies.
• Experience working with Large Language Models (LLMs), designing agentic experiences, or model training (preferred).
• Experience with the product development lifecycle.
• Experience analyzing data and leveraging insights to drive strategy.
• Experience managing risks (e.g., operational, product, team health).
• Background in content design or experience working with content design.
• Ability to operationalize programs from 0 to 1 and thrive in ambiguity.

Pay

US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits