Senior UX Designer, Amazon Fuse

About the role

The Fuse team builds products that connect partner ecosystems to Amazon, creating new entry points for customers who haven't yet experienced what Amazon has to offer. This role involves defining, articulating, and championing the end-to-end experience of Fuse's partner and customer-facing products.

Responsibilities

• Own and drive the end-to-end UX design process—from discovery through implementation—for major features or product areas of Fuse.
• Create and validate design solutions through user research, journey mapping, task analysis, data analysis, and iterative usability testing.
• Develop personas, information architecture, user flows, wireframes, interaction models, and high-fidelity prototypes.
• Partner effectively with Product Managers, Engineers, Business Analysts, and stakeholders to define, validate, and deliver solutions.
• Ensure accessibility, usability, and consistency across all digital products.
• Integrate AI into every phase of the UX lifecycle to improve productivity and design quality, using AI platforms to generate design concepts and alternatives, produce user flows and wireframes, create interactive prototypes, generate UX documentation, summarize research findings, identify usability issues, produce interface copy and microcopy, and analyze user feedback.
• Evaluate AI-generated outputs for usability, accessibility, ethics, accuracy, and business alignment; continuously refine AI prompts and workflows to improve design outcomes.
• Influence product strategy through strong design rationale and customer advocacy.
• Define and document design patterns that can scale across multiple products.
• Balance customer needs with technical constraints while maintaining a high bar for quality.
• Present work to senior stakeholders and incorporate feedback effectively.
• Stay current on advancements in generative AI, large language models, design automation, and AI-assisted research.

Requirements

• 8+ years of design experience.
• Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax.
• Knowledge of best practices for information architecture and design.
• Experience with UI design for complex workflows and for end users.
• Demonstrated fluency with generative AI design tools (concepting, prototyping, research synthesis) and the judgment to evaluate AI-generated outputs for usability, accessibility, and ethics.

Qualifications

• Experience applying scrum to visual or UX design processes.
• Experience working with stakeholders to plan and execute programs that are strategic in nature.
• Experience with AI/ML technologies.
• Experience designing products and tools that serve partner or multi-sided ecosystems.