Senior UX Designer - AI Native

About the role

Virtuox is an Independent Diagnostic Testing Facility and a Resmed company. We help patients complete diagnostic testing from home, including sleep apnea, cardiac arrhythmia, and hypoxemia testing. This role involves shaping the core diagnostic platform that powers Virtuox operations.

Responsibilities

• Lead UX from problem framing through delivery for assigned platform areas, including discovery, workflow mapping, concepting, prototyping, validation, detailed design, and iteration.
• Translate complex operational, clinical, and technical requirements into intuitive flows, clear information architecture, and scalable interaction models.
• Design and improve data-heavy workflows, including queues, tables, lists, search, filtering, sorting, bulk actions, status states, audit trails, empty states, error handling, and exception management.
• Partner closely with Product and Engineering to define problems, evaluate tradeoffs, and ship durable solutions across multiple test types and operational workflows.
• Collaborate with engineering to understand front-end constraints, component behavior, APIs, system states, permissions, and downstream implementation implications.
• Create clear UX artifacts, including service blueprints, user flows, wireframes, prototypes, journey maps, interaction specifications, and decision documentation.
• Use research insights, operational data, support feedback, product analytics, and stakeholder input to inform design priorities and recommendations.
• Identify where automation and AI can meaningfully reduce manual effort, improve workflow accuracy, or increase operational visibility.
• Facilitate workshops, design reviews, critiques, and cross-functional alignment sessions to drive clarity and momentum.
• Incorporate accessibility into interaction design and partner with engineering to support accessible implementation.
• Navigate regulated stakeholder environments, including clinical, compliance, privacy, security, legal, and operations partners.
• Mentor designers through critique, pattern sharing, documentation quality, and pragmatic coaching.
• Use AI tools responsibly in an AI-native workflow to accelerate ideation, synthesis, prototyping, content development, and design documentation.

Requirements

6+ years of experience designing digital products, ideally in enterprise, SaaS, healthcare, diagnostics, operations, or workflow-heavy software. Strong portfolio demonstrating end-to-end UX work, including problem framing, systems thinking, workflow design, tradeoff decisions, stakeholder influence, and shipped outcomes. Deep skill in interaction design, information architecture, prototyping, and complex workflow design. Experience designing data-dense interfaces such as tables, queues, dashboards, search, filtering, bulk actions, statuses, alerts, and exception flows. Strong ability to simplify complexity without oversimplifying important operational, clinical, or compliance needs. Proven ability to collaborate closely with Product and Engineering from early problem definition through delivery. Comfort working with technical teams on feasibility, component behavior, front-end constraints, system states, APIs, and implementation details. Ability to operate in ambiguity, manage priorities independently, and drive alignment across distributed teams and time zones. Practical experience designing accessible experiences and partnering with engineering to support implementation quality. Proficiency with Figma (agent and MCP), and VS Code prototyping workflows, design systems, and modern collaboration tools. Hands-on experience using AI tools to accelerate design work, synthesis, prototyping, documentation, or product thinking. Strong written and verbal communication skills, with the ability to make complex decisions clear for cross-functional partners. Experience supporting design systems or migrating products between component libraries. Nice-to-have experience: Healthcare, diagnostics, medical devices, digital health, revenue cycle, insurance, logistics, or regulated software environments. Designing platforms that support clinical, operational, or administrative workflows. Order-to-result, fulfillment, billing, denial management, routing, or exception-management workflows. Designing enterprise search, navigation, permissions, audit trails, or workflow observability patterns. Familiarity with experimentation, product metrics, operational metrics, and iterative delivery practices. AI-assisted tools for research synthesis, UX writing, prototyping, or design documentation. Working with teams in a GitHub environment (pull requests, documentation, agents).

Qualifications

Strong portfolio demonstrating end-to-end UX work, including problem framing, systems thinking, workflow design, tradeoff decisions, stakeholder influence, and shipped outcomes. Deep skill in interaction design, information architecture, prototyping, and complex workflow design. Experience designing data-dense interfaces such as tables, queues, dashboards, search, filtering, bulk actions, statuses, alerts, and exception flows. Strong ability to simplify complexity without oversimplifying important operational, clinical, or compliance needs. Proven ability to collaborate closely with Product and Engineering from early problem definition through delivery. Comfort working with technical teams on feasibility, component behavior, front-end constraints, system states, APIs, and implementation details. Ability to operate in ambiguity, manage priorities independently, and drive alignment across distributed teams and time zones. Practical experience designing accessible experiences and partnering with engineering to support implementation quality. Proficiency with Figma (agent and MCP), and VS Code prototyping workflows, design systems, and modern collaboration tools. Hands-on experience using AI tools to accelerate design work, synthesis, prototyping, documentation, or product thinking. Strong written and verbal communication skills, with the ability to make complex decisions clear for cross-functional partners. Experience supporting design systems or migrating products between component libraries. Nice-to-have experience: Healthcare, diagnostics, medical devices, digital health, revenue cycle, insurance, logistics, or regulated software environments. Designing platforms that support clinical, operational, or administrative workflows. Order-to-result, fulfillment, billing, denial management, routing, or exception-management workflows. Designing enterprise search, navigation, permissions, audit trails, or workflow observability patterns. Familiarity with experimentation, product metrics, operational metrics, and iterative delivery practices. AI-assisted tools for research synthesis, UX writing, prototyping, or design documentation. Working with teams in a GitHub environment (pull requests, documentation, agents).

Skills

Strong portfolio demonstrating end-to-end UX work, including problem framing, systems thinking, workflow design, tradeoff decisions, stakeholder influence, and shipped outcomes. Deep skill in interaction design, information architecture, prototyping, and complex workflow design. Experience designing data-dense interfaces such as tables, queues, dashboards, search, filtering, bulk actions, statuses, alerts, and exception flows. Strong ability to simplify complexity without oversimplifying important operational, clinical, or compliance needs. Proven ability to collaborate closely with Product and Engineering from early problem definition through delivery. Comfort working with technical teams on feasibility, component behavior, front-end constraints, system states, APIs, and implementation details. Ability to operate in ambiguity, manage priorities independently, and drive alignment across distributed teams and time zones. Practical experience designing accessible experiences and partnering with engineering to support implementation quality. Proficiency with Figma (agent and MCP), and VS Code prototyping workflows, design systems, and modern collaboration tools. Hands-on experience using AI tools to accelerate design work, synthesis, prototyping, documentation, or product thinking. Strong written and verbal communication skills, with the ability to make complex decisions clear for cross-functional partners. Experience supporting design systems or migrating products between component libraries. Nice-to-have experience: Healthcare, diagnostics, medical devices, digital health, revenue cycle, insurance, logistics, or regulated software environments. Designing platforms that support clinical, operational, or administrative workflows. Order-to-result, fulfillment, billing, denial management, routing, or exception-management workflows. Designing enterprise search, navigation, permissions, audit trails, or workflow observability patterns. Familiarity with experimentation, product metrics, operational metrics, and iterative delivery practices. AI-assisted tools for research synthesis, UX writing, prototyping, or design documentation. Working with teams in a GitHub environment (pull requests, documentation, agents).

Benefits

Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Pay

$143,000 - $215,000

Schedule

Full-time