Senior Underwriting Officer, Risk Management

About the role

The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to highly valued customers. The role focuses on the Majors Risk Management portfolio, serving some of the largest companies in the U.S. You will collaborate with the leadership team, deliver technical expertise, and serve as the point of contact for frontline underwriting teams for questions, key decisions, or referrals.

Responsibilities

• Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers' compensation) in Majors Risk Management.
• Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary consultation items.
• Ensures continuity and alignment between Primary and Excess Casualty placements.
• Supports the Executive Underwriting Officer on transactions and serves as a trusted advisor in exposure, coverage analysis, and key pricing/financial elements within their authority.
• Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements as needed.
• Evaluates portfolio performance regularly in Majors Risk Management, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities.
• Drives underwriting technical excellence across Majors Risk Management, working with Underwriting Leaders to identify and resolve issues.
• Works with Underwriting Leaders to identify product and service enhancements, underwriter capability development opportunities (e.g., skills, tools), and elevates these to the Executive Underwriting Officer and Majors Chief Underwriting Officer.
• Models effective collaboration within and across teams, stakeholders, and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams).

Qualifications

• Expert-level knowledge of all aspects of coverage forms, exclusions, and exposure, including pricing, structure, rating, rating plans, loss forecasting, credit risk, and market knowledge.
• Experience and working knowledge of Alternative Risk Transfer solutions (preferred).
• Advanced knowledge of and experience operating within several different industry segments; experience with and knowledge of Risk Management programs is key.
• Familiarity with insurance operations; claims, finance, and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends.
• Must be a skilled collaborator who assesses all sides of an issue, brings in others with expertise, and independently executes and advances the collaboration model.
• Superior communication skills (written, verbal, presentation, listening), approachability, tact, coaching/development, analyzing and problem-solving, relationship and service-driven mindset.
• Clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills.
• Demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers).
• Bachelor’s degree and 10 or more years of relevant experience, including underwriting, claims, reinsurance, coaching/developing others, working with brokers/agents, and staying current with market trends and developments.

Benefits

Liberty Mutual offers a comprehensive benefits package designed to support employees' life and well-being. Benefits include workplace flexibility, professional development opportunities, and support through Employee Resource Groups. The company fosters an inclusive culture where everyone can thrive and make a meaningful impact.

To learn more about benefit offerings, visit Liberty Mutual Benefits.

Pay

The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for similar positions across the national market and provides opportunities for progression as employees grow and develop within the role. Some roles may include commission and/or bonus earnings based on factors outlined in the compensation plan.