Senior Underwriting Analyst

Company Overview

MSIG USA is the US‑based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top property & casualty carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging a 350‑year heritage, MSIG USA brings financial strength, expertise, and a global footprint to offer commercial insurance solutions that address unique business risks.

Job Purpose

Provides support and assistance to underwriting staff, including collecting data, organizing files and reports, and performing administrative and customer‑service duties for new and renewal accounts to ensure the underwriting process is handled efficiently and accurately.

Responsibilities

• Input data into Tinubu for portfolio management and to improve underwriting decisions.
• Gather and organize information to prepare new and renewal policy/account files for underwriter review, including setting up folders, completing account summary worksheets, schedule rating worksheets, broker follow‑ups, and preparing electronic underwriting files and documentation packages for bound accounts.
• Maintain various account databases outside Tinubu to ensure up‑to‑date information and status updates are recorded.
• Provide timely and professional customer service to internal and external customers—including underwriters, operations staff, and brokers—to facilitate business processing and ensure excellent service to accounts and prospects.
• Respond to broker service requests for invoices, powers of attorney, etc.; ensure all appropriate documentation is received; troubleshoot transaction processing issues with the Operations Department; and research and assist in resolving telephone and written inquiries (e.g., policy/account status, rating, and billing issues).
• Review new/renewal submissions for necessary underwriting data and follow up with brokers for missing information.

Qualifications

• Bachelor’s degree preferred; high school diploma required.
• 7 + years of insurance experience; surety experience preferred.

Pay

The base pay range is $75,000 – $90,000. Salary determinations are based on factors such as relevant work experience, skills, certifications, and location.

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) with a generous employer match and profit‑sharing contribution
• Wellness incentive program
• Life and accidental death and dismemberment (AD&D) insurance
• Flexible spending programs
• Short‑term and long‑term disability plans
• Paid time off program
• Paid charitable leave
• Paid parental leave
• Tuition reimbursement program
• Personal insurance (auto/homeowners) discounts