Senior Underwriter-Analyst

About the role

PEMCO is a mutual insurance company focused on providing auto, home, renters, and boat coverage. We are committed to diversity, equity, inclusion, and belonging, fostering an inspiring and inclusive workplace.

Responsibilities

• Evaluate processes, tasks, and workload for opportunities to create efficiencies, automation, and optimization at an enterprise level; make improvement recommendations for agents/customers and take a lead role in implementation.
• Improve book quality by understanding agent/channel/book performance, designing and implementing re-underwriting, automation or other solutions, and monitoring results to adjust as needed to achieve targeted quality.
• Partners with principal analyst, UW management, and Product to develop new tools or processes to improve accuracy in rating or underwriting and reduce gaps in premium or selection.
• Maintain an underwriting territory, reviewing individual risks and aggregate trends and working with agents as needed for book quality; provide relationship-oriented service to customers, colleagues, and stakeholders, including direct contact with customers.
• Onboard agents and agencies in collaboration with the sales management team following analysis of profitability, growth potential, risk selection, and alignment with company philosophy and values. Analyze quality on all new agents and provide recommendations.
• Provide guidance, mentorship, and technical growth to team members through quality audits and knowledge sharing; perform as team lead in the absence of Principal UW Analyst.
• Represent the department as an underwriting subject matter expert in complex company projects.
• Utilize analytics, quality reviews, and stakeholder input to identify, address, and monitor adverse selection, premium leakage gaps, and program changes within the scope of underwriting.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct.
• Authentically support the PEMCO Brand and constantly look for top talent to join us to achieve our Mission to Worry Less and Live More.

Requirements

• B.A. or B.S. degree or equivalent work experience (business or related field)
• 8 years of experience in personal lines insurance underwriting, handling all lines for new and renewal business with increasing levels of responsibility
• Strong analytical and organized business thinking with ability to resolve complex problems while presenting findings in a clear, concise, and understandable manner
• Advanced Property & Casualty insurance knowledge
• Chartered Property Casualty Underwriter (CPCU) designation
• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook

Qualifications

• Demonstrated experience in creating and facilitating learning events on personal lines topics
• Ability to analyze, diagnose, and resolve complex unstructured problems quickly, efficiently, and collaboratively
• Responsive, flexible, and able to succeed in a team-oriented, collaborative environment, building effective working relationships and partnerships with internal partners, customers, and vendors
• Relentless focus on the customer with a strong customer service orientation
• A high degree of integrity and the ability to exercise discretion in confidential situations
• Analytical and data-driven: Thinks analytically; a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities

Skills

• Problem Solver
• Team Player
• Customer First
• Confidentiality
• Analytical and Data-Driven

Benefits

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Greater Seattle area target pay range: $105,762-$129,264. The full pay range is $88,135-$146,891. Outside greater Seattle area target pay range: $93,337-$114,079. The full pay range is $77,781-$129,634. Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Pemco provides the following paid leave programs for benefits-eligible employees in their first year of Pemco employment:

• Vacation accrues at a rate of 10 days for new hires, and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
• Granted four (4) personal days immediately upon hire.
• Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.

In addition, Pemco provides paid time off for bereavement, jury duty, and employee volunteering in the community.

Other miscellaneous benefit programs offered by Pemco include:

• Flexible Spending Accounts
• Education Assistance Program
• Employee Assistance Program
• Well-being program
• Discretionary taxable gifts and gift cards
• And other perks & benefits including discounts on computer software and hardware, cell phone plans, and rental cars

Other compensation depending on role, contributions, and performance may include:

• Discretionary bonuses
• Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales)
• Employee referral bonuses
• Shift differential pay

Equal Employment Opportunity: At Pemco, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Pemco is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.