Senior UKG Timekeeping Analyst

Job Description

Essential Duties & Responsibilities, including but not limited to:

• Support end-to-end implementation of UKG WFM Timekeeping, including system design, configuration, testing, deployment, and stabilization
• Translate healthcare labor policies, union agreements, and pay practices into scalable UKG Timekeeping configurations
• Configure and maintain pay rules, work rules, accruals, holidays, rounding, shift differentials, on-call, call-back, and premium pay
• Ensure accurate time capture for complex healthcare schedules (nursing, providers, ancillary services)
• Serve as Tier 2/3 support for UKG Timekeeping issues, including complex punches, pay rule exceptions, retro calculations, and interface errors
• Partner closely with Payroll to ensure accurate and timely payroll processing
• Proactively identify root causes of recurring issues and implement long-term solutions
• Support system upgrades, releases, and patches; assess impact and coordinate testing
• Ensure compliance with federal, state, and local wage and hour regulations (FLSA, state meal/rest laws, overtime, etc.)
• Support union contract compliance, including interpretation and system configuration
• Assist with audits, pay corrections, and regulatory inquiries related to time and attendance
• Act as a trusted advisor to HR, Payroll, Nursing Administration, Finance, and Operations leaders
• Gather business requirements and translate them into functional and technical solutions
• Provide guidance on best practices for timekeeping processes in a healthcare environment
• Support integrations with Payroll, HR, Scheduling, and other downstream systems
• Create and maintain system documentation, configuration workbooks, and standard operating procedures
• Develop and deliver training for administrators, managers, and end users
• Recommend and implement system and process improvements to enhance efficiency, accuracy, and user experience
• Mentor junior analysts and contribute to WFM team maturity

Minimum Qualifications

• Education: Bachelor’s degree in HR/Payroll, Information Systems, Business, or a related field (or equivalent experience)
• Licensure, Certification & Registration: Experience: · 5+ years of hands-on experience with UKG WFM Timekeeping · Proven experience supporting or implementing timekeeping in a large, complex healthcare environment · Experience with large-scale implementations, system conversions, or acquisitions · Prior experience in a multi-hospital or multi-entity health system · Experience working with unionized workforces and collective bargaining agreements
• Skills, Knowledge & Abilities: · Strong understanding of payroll processes and wage & hour compliance · Demonstrated ability to analyze complex business requirements and translate them into system solutions

Pay Range

$110,000.00 USD – $140,000.00 USD