Senior Trust Officer
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. We foster an inclusive workplace where every teammate has the opportunity to succeed, build a career, and contribute to our shared success. Our culture supports physical, emotional, and financial wellness through affordable, competitive, and flexible benefits. We value diverse perspectives shaped by military service, community college education, and varied work and life experiences, which strengthen our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations with flexibility based on role-specific responsibilities and business needs.
About the role
This role is responsible for managing a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries, including multi-generational families. Key responsibilities include overseeing the administration and business development of complex investment management and trust accounts, ensuring trust product awareness and education for clients, associates, and Centers of Influence. The role involves driving business development and retention, assisting clients with wealth planning needs, and managing risk.
Responsibilities
- Provides fiduciary administration support, including reviewing trust instruments, participating in discretionary trustee matters, managing risk, and conducting periodic trust reviews.
- Supports investment management accounts by coordinating account openings, closings, money movement, and maintenance.
- Engages with clients and prospects to build and transfer wealth tailored to their unique goals while delivering a high-quality experience.
- Ensures compliance with regulatory and legal requirements related to client accounts and portfolios.
- Identifies and develops new business opportunities by pursuing new or expanded relationships with existing clients and prospects.
Requirements
- Minimum of five years of trust administration and estate planning experience.
- Technical expertise in trust administration, fiduciary law, and estate and wealth transfer planning.
- Knowledge of and adherence to compliance with policies, procedures, regulatory, and legal requirements related to client accounts and portfolios.
- Ability to identify and develop new business opportunities by pursuing new or expanded relationships with existing clients and prospects.
- Demonstrates initiative and a proactive approach to problem-solving.
- Creative yet prudent approach to providing solutions within the bank’s risk/reward profile.
- Proven ability to confidently close sales and meet or exceed revenue targets.
- Strong communication skills and ability to work effectively in a team environment.
- High level of savvy and sophistication regarding high-net-worth clients’ concerns and issues.
- Ability to communicate and connect with high-net-worth clients.
Qualifications
- High School Diploma, GED, or equivalent (required).
- Bachelor’s Degree or equivalent business experience in a High-Net-Worth Trust environment (desired).
- Fiduciary professional certifications such as CTFA, CFP, AEP, JD, and/or CPA (desired).
Skills
- Business Development
- Client Management
- Customer and Client Focus
- Risk Management
- Wealth Planning
- Client Experience Branding
- Client Solutions Advisory
- Decision Making
- Presentation Skills
- Process Management
- Attention to Detail
- Critical Thinking
- Financial Analysis
- Planning
- Prospecting
Schedule
- 1st shift (United States of America)
- 40 hours per week