Senior Transitional Care Coordinator
About the role
The Senior Transitional Care Coordinator (STCC) provides customers with facility-related information via telephonic conversations and assists in coordinating care and services for new residents. This role provides coaching and mentorship to the Care Coordination Center team members while receiving inquiries and referrals, validating healthcare coverage through all insurance plans, and engaging the appropriate team members to initiate clinical assessments and managed insurance authorization.
Requirements
- Bachelor’s degree in marketing or related field preferred; or three years equivalent experience in lieu of degree.
- One to three years nursing facility, community relations, sales, and/or social service experience required.
- Previous healthcare admissions, marketing, or sales experience preferred.
Benefits
- Medical, vision, and dental insurance with Telehealth option
- 401(k) retirement plan options
- Paid Time Off (PTO) and holiday pay
- Lucrative employee referral bonus program
- Paid training, skills certification, and career development support
- Tuition reimbursement and certification reimbursement
- Continued education opportunities through tuition discounts and program partnerships
- Employee assistance program and wellness support
- Retail, food, and entertainment discounts
Full-Time and Part-Time Benefits may vary; terms and conditions apply.
About American Senior Communities
Compassion, Accountability, Relationships, and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members, and the community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.