Senior Training Coordinator/Instructional Designer

About the role

Leidos is seeking a creative, collaborative, and mission-driven Senior Training Coordinator/Instructional Designer to join an innovative Agile software development program, Chinook, supporting an Intelligence Community customer.

Responsibilities

• Lead the design, development, and implementation of advanced training programs, ensuring they meet the evolving needs of customer users and mission objectives.
• Manage the end-to-end training process, from needs analysis and content development to delivery, assessment, and continuous improvement.
• Create and deliver customized training materials such as CONUS and OCONUS instructor-led courses, e-learning modules, job aids, and user documentation, ensuring content is accurate, engaging, and aligned with the customer’s geospatial intelligence tools.
• As a subject matter expert in instructional design methodologies, apply adult learning principles and best practices to create effective learning experiences.
• Coordinate training schedules, logistics, and resources to support both in-person and virtual training sessions for customer personnel.
• Partner closely with customer mission stakeholders, technical teams, and SMEs to identify user requirements and define clear, measurable learning objectives for training programs.
• Evaluate and assess training effectiveness through feedback, testing, and performance metrics to drive continuous improvement of training initiatives.
• Provide recommendations on technology tools, learning management systems (LMS), and virtual learning platforms to enhance training delivery and tracking.
• Ensure compliance with customer policies and procedures related to training, documentation, and security.
• Support the development and implementation of train-the-trainer programs to build internal capacity and ensure sustainable training efforts.
• Monitor and report on key training metrics, including participant engagement, completion rates, and knowledge retention.
• Gather and identify lessons learned and user feedback for continuous training improvement. Provide recommendations on feedback loops with the software development team for software improvements.

Qualifications

• US citizenship is required per contract.
• Bachelor’s degree in Instructional Design, Education, Training & Development, or related field and 8-12 years of prior relevant experience or Master’s with 6-10 years of prior relevant experience.
• 8+ years of experience in training coordination, instructional design, or related fields, with a focus on GEOINT or similar technical environments.
• Proven expertise in designing and developing training programs using instructional design methodologies.
• Extensive experience with eLearning development tools such as Adobe Captivate, or similar platforms.
• Strong knowledge of learning management systems (LMS) and virtual training platforms (e.g., Zoom, WebEx, MS Teams).
• Familiarity with GEOINT systems (e.g., ArcGIS, Google Earth, customer tools) and an understanding of how they support customer missions.
• Experience in leading training initiatives and managing complex training projects within a dynamic, technical environment.
• Excellent communication skills, with the ability to create clear, concise, and engaging training content.