Senior Training Coordinator - Facilities

Benefits

• 100% employer-paid basic medical coverage
• Free Capital Metro bus rides
• Retirement contributions
• Paid vacation, sick time, and holidays
• Career growth & professional development

Please visit the Human Resources website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team.

About the role

This position will coordinate operational training and professional development for the facilities unit within University Housing and Dining (UHD). As part of the UHD Human Resources team, this role will support the overall goals for training and professional development for UHD, by focusing on the unique needs and priorities within Facilities, which includes both maintenance and building services (housekeeping) teams. In collaboration with Facilities leaders, this role will work to create and deliver learning opportunities for staff in alignment with established priorities and vision and will foster a welcoming and supportive new employee experience.

Responsibilities

• Contribute to the design of Facilities staff training curricula.
• Coordinate the development of training programs to achieve specified learning outcomes, including training for new staff, ongoing training for existing staff, and training in response to emerging needs.
• Collaborate with appropriate subject matter experts (SMEs), including Facilities managers and supervisors, to design learning opportunities based in competency theory, deliver training using effective modalities, and create training materials to support operational needs.
• Collaborate with Facilities staff tasked with providing training in their teams.
• Provide train‑the‑trainer guidance and ensure consistency and quality of programs produced by functional trainers.
• Collaborate with other UHD Trainers to share resources and expertise when training needs converge across units.
• Coordinate and communicate with internal and external facilitators.
• Facilitate training on various topics.
• Establish working relationships with Facilities leadership and supervisory staff to understand the needs, priorities and vision for operational training, new employee experience, and professional development in Facilities.
• Work with supervisors at all levels to identify skills or knowledge gaps and understand desired learning outcomes.
• Develop and refine a strategy for operational training and ongoing development for Facilities staff in close collaboration with relevant stakeholders.
• Evaluate, analyze and report on training and onboarding programs’ effectiveness and return on investment, providing data‑informed recommendations for innovation and changes.
• Ensure alignment with priorities and vision set by Facilities leadership and overall strategy for training at UHD.
• Serve as point person to support the ongoing career development needs for Facilities employees.
• Partner with Facilities leadership and UHD HR to develop solutions for career development priorities, including leadership development, competencies, and up‑skilling.
• Collaborate with other UHD Training team members to identify cross‑functional development needs, share expertise, and maximize resources.
• Amplify existing opportunities, source and evaluate external resources, and collaborate with experts to create and deliver professional development content.
• Provide input to ensure professional development resources and opportunities are allocated in alignment with the vision established by Facilities and UHD leadership.
• Design and maintain a new employee protocol to supplement existing UHD‑wide onboarding and orientation, standardizing procedures, creating resources such as checklists, and guiding supervisors.
• Customize onboarding protocol to fit the needs of employees at all levels and in various roles, collecting feedback to inform changes.
• Lead planning and execution of Facilities training events, including scheduling meetings, booking rooms, arranging catering, preparing supplies, setting up and breaking down rooms, tracking attendance, and maintaining training records in UTLearn.
• Support the HR team as a backup during peak periods with a priority of helping support facilities needs.
• Participate in Facilities, HR, and UHD‑wide planning efforts, committees and meetings.
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree in a related field.
• At least 8 years of