Senior Trade Operations Analyst

This role supports critical commercial operations within the healthcare and pharmaceutical sector by transforming complex trade and distribution data into actionable business insights. You will play a key role in optimizing specialty pharmacy programs, improving operational performance, and supporting timely patient access to important therapies. The position combines analytics, account management, market access expertise, and cross-functional collaboration.

About the role

You will partner with internal teams and external distribution stakeholders to identify opportunities, resolve operational challenges, and enhance service delivery. The ideal candidate is a detail-oriented professional who thrives on using data to drive strategic decisions and operational improvements. This opportunity provides meaningful exposure to commercial healthcare operations while contributing to programs that directly impact patient experiences. The role offers a remote work environment with opportunities to collaborate across a dynamic, purpose-driven organization.

Responsibilities

• Analyze access, service, and trade performance metrics to identify trends, opportunities, and recommendations that improve business outcomes.
• Develop analytical reports and presentations for leadership, highlighting findings, risks, and strategic recommendations.
• Monitor operational trends and identify opportunities to improve efficiency, data quality, and patient access across distribution and specialty pharmacy partners.
• Investigate data discrepancies, performance variations, purchasing behavior changes, and distribution trends to support timely resolution.
• Build and maintain strong relationships with internal teams and external partners to support operational excellence.
• Partner with trade operations leadership to create recurring and ad hoc reporting on inventory, sales, trade spend, and customer performance.
• Prepare quarterly business reviews and operational updates for internal stakeholders and distribution partners.
• Identify opportunities to enhance trade processes, reporting capabilities, and operational workflows through continuous improvement initiatives.
• Collaborate with account management, analytics, reimbursement, and commercial teams to ensure alignment with program requirements.
• Translate complex datasets into clear insights and recommendations that support strategic decision-making.

Requirements

• Bachelor’s degree in Pharmacy, Healthcare Administration, Business Administration, or a related field.
• 6-8 years of experience in pharmaceutical market access, trade operations, specialty pharmacy, analytics, account management, or equivalent experience.
• Strong understanding of pharmaceutical distribution channels, including wholesalers, specialty distributors, and specialty pharmacies.
• Experience analyzing operational data, creating reports, and developing business insights.
• Ability to identify trends, investigate discrepancies, and recommend process improvements.
• Strong communication and presentation skills with the ability to explain complex information clearly to diverse audiences.
• Proven ability to build collaborative relationships with internal stakeholders and external partners.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving abilities with strong attention to detail.
• Proficiency with reporting and data analysis tools preferred.
• Ability to work independently while contributing effectively within cross-functional teams.
• Willingness and ability to travel as needed.

Benefits

• Competitive annual base salary range of $140,000 to $171,000, depending on experience, qualifications, and internal equity.
• Potential eligibility for annual bonus opportunities and equity incentives.
• Remote work flexibility within the United States.
• Comprehensive healthcare coverage, including medical, prescription drug, dental, and vision plans.
• 401(k) retirement plan with generous employer matching contributions.
• Paid parental leave and extended leave benefits for eligible situations.
• Life insurance and disability coverage.
• Flexible time off policy and paid holidays.
• Annual company holiday shutdown period.
• Opportunity to contribute to healthcare programs that improve patient access and outcomes.