Senior Therapeutic Area Specialist, Cardiovascular Specialty, Tulsa, OK

About the role

Working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, transforming the lives of patients and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. The Therapeutic Area Specialist (TAS) is a critical role in our unique customer model, executing the BMS aspiration to deliver impactful engagement with Health Care Providers (HCPs) and drive adoption of new and existing medicines for appropriate patients.

The primary role of the TAS is to drive demand for BMS medicines within their portfolio. The TAS engages HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue, leveraging new ways of working and CE3. This role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs, serving as their primary point of contact. The TAS liaises with other BMS functions to deliver an overall higher Customer Experience by meeting HCP needs in a timely and scientific manner, prioritizing the safe and appropriate use of BMS products while focusing on business results and performance objectives.

This role is field-based, with much of the time spent engaging external customers.

Responsibilities

• Portfolio Promotion
  • Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
  • Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
  • Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
  • Prepares and successfully implements comprehensive territory and account plans.
  • Proactively uses available tools such as SOPHIA to derive insights and dynamically inform call plans.
  • Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Fair & Balanced Scientific Dialogue
  • Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs, ensuring medical accuracy.
  • Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
  • Organizes external speaker programs, selecting speakers from a list approved by the Speakers Bureau and facilitating scheduling and logistics.
  • Maintains a high level of working expertise on emerging data for approved indications.
  • Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
• Cross-functional collaboration
  • Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
  • Gathers and shares relevant insights and information internally with appropriate stakeholders to enable BMS to better serve its customers.
  • Complies with all laws, regulations, and policies that govern the conduct of BMS.

Requirements

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset.
• Experience in cardiovascular preferred.
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
• Strong selling and promotional skills proven through a track record of performance.

Skills

• Customer/commercial mindset
  • Demonstrated ability to drive business results.
  • Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
  • Demonstrated account management skills and problem-solving mentality.
  • Understands the patient journey and can customize engagement and deliver tailored messages.
  • Demonstrated resourcefulness and ability to connect with customers.
• Patient centricity
  • Understands the patient journey and experience.
  • Has a patient-focused mindset.
• Scientific Agility
  • Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner.
  • Has a strong learning mindset and passion for science.
  • Prioritizes staying current with the latest data.
• Analytical Capability
  • Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences.
  • Data-driven insights help strategize and target efforts effectively.
  • Ability to segment HCPs based on their preferences and other relevant factors.
  • Understanding how to interpret and analyze data related to BMS products, customer preferences, and clinical data.
  • Ability to use CE3 to generate insights and do dynamic call planning.
• Digital Agility
  • Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
  • Utilizing digital communication channels such as emails, instant messaging apps, and video conferencing.
  • Competency using CE3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner.
  • Ability to use the Medical on Call technology effectively.
  • Keeping up to date with technological advancements and changes.
• Teamwork/Enterprise mindset
  • Strong business acumen to understand and analyze business and market drivers, and develop, execute, and adjust business plans.
  • Demonstrates a strong sense of learning agility, seeking out and learning from unfamiliar experiences.
  • Track record of balancing individual drive and collaborative attitude.
  • Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” including: at least 21 years of age; a driver’s license in good standing issued by your state of residence; and a driving risk level deemed acceptable by the Company.

Pay

Field - United States - US: $134,390 - $162,843. The starting compensation range(s) for this role are listed for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits:
  • Paid Time Off:
    • US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio employees).
    • Phoenix, AZ, Puerto Rico, and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
  • Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Year's Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.