Senior Teller

Under the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer service standards.The Senior Teller must be willing to perform telemarketing calls and conduct outside sales when needed. Candidate must have knowledge in sales, customer service and cash handling. Associate must be a self-starter and efficient in time management. The Senior Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends. Perform all teller transactionsEnsure client satisfaction by practicing, following, and implementing Fremont Bank service standardsExplain bank policies and proceduresExplain, promote, sell and or refer Fremont Bank products and services to current and prospective clientsMeet assigned sales and referral objectivesConduct telemarketing and follow-up sales duties when assigned by managementUnderstand and be able to accurately communicate deposit productsFollow bank policies and proceduresReconcile cash and all other transactions each dayResponsible for compliance with applicable Federal Banking RegulationsAccountable for performing all operational duties with accuracy, attention to detail and proper cash handing habitsStay informed of job-related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classesAccountable for staying current on business-related activities in other areas of the BankMaintain a flexible schedule; including working weekendsPerform other duties and projects as assignedMinimum of 1 year of banking experiencePrevious cash handling experienceSales and customer service experience in a customer facing environmentWillingness to performing telemarketing duties as assignedExcellent verbal and written communication skillsA professional appearance is requiredExperience working in a Windows-based computer environment, working knowledge of Microsoft OfficeHigh School Diploma or GED requiredSome college is preferred